Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Standard Hours
Flexible
Benefits
40% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a well-established restaurant chain known for its energetic and welcoming atmosphere, exceptional food, and commitment to delivering extraordinary guest experiences. The company prides itself on maintaining a fun and fast-paced work environment where teamwork and open communication are highly valued. Miller's Ale House offers numerous opportunities for career advancement and encourages its team members to demonstrate integrity, a relentless drive for excellence, and a dedication to always doing what is right. With comprehensive health benefits and dining privileges, employees at Miller's Ale House enjoy a supportive and rewarding workplace culture that ensures every guest's visit is... Show More
Job Requirements
- arrives to work on time as scheduled
- follows all company policies including time recording and shift prompts
- provides excellent guest interaction and adheres to service standards
- works cooperatively with team members
- meets the minimum age requirement of 18 years or older unless otherwise dictated by state law
- able to perform physical demands of the job such as standing, bending, squatting, and lifting up to 30 pounds
- maintains safety and sanitation standards throughout the shift
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in a fast-paced restaurant or hospitality environment is an asset
- ability to communicate effectively with guests and team members
- strong interpersonal skills and customer service orientation
- ability to stand and move for extended periods
- physical fitness to lift up to 30 pounds
- ability to work flexible hours including nights, weekends, and holidays
- willingness to learn and adapt in a dynamic environment
Job Duties
- Arrives to work on time as scheduled and ready to work
- follows Miller's Ale House policies including clocking in and out and responding to end-of-shift prompts
- interacts with guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all service standards
- works directly with team members to ensure all guest needs and requests are fulfilled satisfactorily and promptly
- assists host/hostess with greeting and seating guests
- assists servers with making and delivering non-alcoholic beverages
- assists with providing guests with non-alcoholic drink refills
- assists servers in running food to and from guests while ensuring proper food handling guidelines are followed and guests' expectations are met
- acknowledges all guests within five feet in a smiling, friendly manner
- provides immediate responses to guests' requests and inquiries
- assists servers with performing table quality check backs to ensure guest satisfaction
- cleans tables and spills throughout guests' visits
- assists servers in pre-bussing dishware as guests finish eating
- provides final removal of all plate and glassware after guests depart
- resets tables promptly including perfect silverware setup and cleanliness detail
- collects bus tubs at quality assurance and server stations
- empties trash cans in the restaurant
- ensures proper food handling and sanitation of work areas
- accomplishes end-of-shift side work including ensuring work areas are stocked and ready for the next shift
- washes hands every 20 minutes throughout the shift
- maintains clean and sanitized work areas
- works with team members to ensure safety and sanitation protocols are executed to company standards
- supports other front of house functions as needed
- positively communicates with team members and management
- provides exceptional service throughout the entire shift
- possesses communication skills and the ability to work alone or with a team
- ability to multitask and work in a fast-paced environment
- meets minimum age requirements unless otherwise dictated by state law
- remains standing for extended periods
- bends, squats, and lifts up to 30 pounds for short distances
- works with varying noise levels
- remains balanced while carrying heavy loads
- frequently communicates with managers, team members, and guests in a fast-paced, high-stress environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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