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Miller's Ale House

Busser

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $15.00
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Work Schedule

Flexible
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Benefits

50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits

Job Description

Miller's Ale House is a well-established and popular dining establishment known for offering an exceptional guest experience through its vibrant and welcoming atmosphere. As a casual dining restaurant, Miller's Ale House prides itself on providing a fun and fast-paced environment where teamwork and dedication are paramount. The restaurant focuses on quality service and customer satisfaction, consistently delivering memorable dining experiences to its guests. With a commitment to excellence and integrity, Miller's Ale House has built a strong reputation for creating inviting spaces where guests can enjoy great food and beverages served by passionate team members.

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Job Requirements

  • Arrives to work on time as scheduled and ready to work
  • Follows Miller's Ale House policies in all respects including time recording requirements
  • Interacts with guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all service standards
  • Works directly with other team members to ensure all guest needs and requests are fulfilled satisfactorily and promptly
  • Supports other front of house functions as needed
  • Positively communicates with other team members and management
  • Maintains clean and sanitized work areas
  • Washes hands every 20 minutes throughout the shift
  • Ability to remain balanced while carrying heavy loads
  • Ability to frequently communicate and exchange accurate information with managers, team members, and guests in a fast-paced, high-stress environment

Job Qualifications

  • Minimum age of 18 years unless otherwise dictated by state law
  • Communication skills and ability to work alone as well as with a team
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and commitment to exceptional guest service
  • Ability to maintain cleanliness and sanitation standards
  • Capacity to perform physical demands including standing for long periods, bending, squatting, and lifting up to 30 pounds

Job Duties

  • Assists host/hostess with greeting and seating guests
  • Assists servers with making and delivering non-alcoholic beverages
  • Assists with providing guests with non-alcoholic drink refills
  • Assists servers in running food to and from guests while ensuring proper food handling guidelines are followed and guests' expectations are met
  • Acknowledges all guests that come within five feet in a smiling, friendly manner
  • Provides immediate responses to guests' requests and inquiries
  • Assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
  • Cleans tables and spills throughout guests' visits
  • Assists the servers in pre-bussing dishware as the guests have finished eating
  • Provides final removal of all plate and glassware after a guest departs from the table
  • Resets all tables within a timely manner after guest departure including perfect silverware setup and cleanliness detail
  • Collects bus tubs at quality assurance and server stations
  • Empties trash cans in the restaurant
  • Ensures proper food handling and sanitation of work areas
  • Accomplishes end-of-shift side work, including ensuring work areas are stocked and ready for the next scheduled shift to take over

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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