Business Transient Sales Manager ("Gerente de Ventas Transitorias de Negocios")
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Professional development opportunities
Job Description
Hilton Garden Inn Colorado Springs is part of the globally recognized Hilton brand, known for providing exceptional hospitality services across numerous locations. Situated in Colorado Springs, CO, this hotel operates under the renowned Azul Hospitality management standards, which emphasize excellent customer service, operational efficiency, and employee development. As a full-service hotel, Hilton Garden Inn caters to a wide range of guests including business travelers, tourists, and local visitors, offering comfortable accommodations, meeting spaces, dining options, and leisure amenities. The hotel prides itself on maintaining a clean, safe, and welcoming environment while also fostering a strong connection to the local community... Show More
Job Requirements
- high school or equivalent education required
- bachelor’s degree preferred
- prior sales and marketing experience preferred
- prior administrative experience preferred
- ability to provide and maintain a valid driver’s license
- must be able to travel occasionally
- must have good communication skills
- must possess intermediate computer skills
- must have excellent leadership and customer relations skills
- must be detail oriented and organized
- must be self-driven and able to work independently
Job Qualifications
- must be able to travel occasionally
- must speak, read, write, and understand primary workplace language
- good verbal, written, and electronic communication skills
- knowledge of complex mathematical calculations and computer programs
- excellent leadership and customer relations skills
- detail oriented with outstanding organizational skills
- intermediate computer skills
- basic computational ability
- ability to analyze and foresee user needs
- ability to handle internal and external customers with patience, tact, and diplomacy
- knowledgeable about Windows OS, MS Office, PMS, PBX, key system, and POS
- self-driven and able to work independently
- high school or equivalent education required
- bachelor’s degree preferred
- sales and marketing experience preferred
- prior administrative experience preferred
- ability to provide and maintain valid driver’s license
Job Duties
- works with area director of sales in identifying top accounts of each stakeholder hotel, identify key buyers within each account, and coordinate efforts to drive demand and business
- identifies share shift targets within the business transient segment and creates sales actions to shift those accounts
- negotiates yearly special corporate negotiated rates to drive revenue growth
- solicits potential new accounts using competitor intelligence software and internal referral mechanisms
- drives customer satisfaction through daily interactions, building rapport, and hosting hotel appreciation events
- conducts customer-facing sales activities including lunch and learns, social hours, local industry events, and site inspections
- maintains complete and up-to-date lead information and verifies accurate reporting
- uses information systems to research and analyze accounts
- understands market trends, competitor strengths, and economic conditions to sell effectively
- communicates market trends and opportunities to appropriate parties
- utilizes company marketing initiatives to convert cold leads to warm leads
- tracks weekly activities related to revenue and room night production
- sets day-to-day priorities to complete responsibilities
- participates in sales strategy meetings and adjusts to workload variations
- activates local tactics to meet buyer needs and communicates best practices
- performs other duties as assigned
- leverages Marriott account resources to drive business and grow account share
- participates in community and hotel networking events
- visits neighborhood target and local small business accounts and coordinates follow-up
- supports company's service strategy to drive customer loyalty
- works closely with hotel operations teams to understand traveler needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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