Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,500.00 - $75,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Paid holidays
Job Description
Golden Spread Electric Cooperative, Inc. (Golden Spread) is a prominent energy cooperative based in Amarillo, Texas, known for its commitment to providing reliable and efficient electric services to its member cooperatives. As a cooperative, Golden Spread operates with a strong sense of community and dedication to serving its members, fostering a supportive and collaborative workplace environment. The organization focuses on operational excellence, customer satisfaction, and maintaining strong vendor and staff relationships, which are critical aspects of its ongoing success and growth in the energy sector.
The role of Business Support Specialist at Golden Spread is integral to the seamless... Show More
The role of Business Support Specialist at Golden Spread is integral to the seamless... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years experience in administrative or business support role
- Strong customer service orientation
- Ability to handle multiple tasks and meet deadlines
- Excellent communication skills both verbal and written
- Proficient with standard office software and technology
- Ability to maintain confidentiality
- Strong organizational skills and attention to detail
- Capable of working with diverse groups internally and externally
- Willingness to work overtime as required
- Ability to work in a collaborative and ambiguous environment
Job Qualifications
- High school diploma or equivalent
- Proven experience in administrative or business support roles
- Excellent customer service and interpersonal skills
- Strong editing and communication skills
- Ability to maintain confidentiality of sensitive information
- Proficiency with office technology and software applications
- Ability to prioritize and manage multiple incoming requests effectively
- Strong organizational and planning abilities
- Ability to work collaboratively in a team environment
- Knowledge of Records and Information Management (RIM) practices is preferred
- Demonstrated integrity and strong work ethic
- Experience with travel arrangement and expense reporting is an advantage
Job Duties
- Greet and welcome guests at the front entry, providing a positive first impression
- Assist guests with sign-in procedures and ensure a smooth process
- Answer incoming calls, direct calls to appropriate personnel, or take and relay messages as needed
- Anticipate the needs of employees and visitors and create and implement efficient and effective processes
- Always display a friendly, caring attitude and treat employees, visitors, and Members with respect and dignity
- Promptly respond and deliver on service and support requests submitted via the [email protected] account
- Provide backup as necessary to retrieve, sort, stamp, and deliver mail every weekday no later than 11:00 a.m.
- Deliver all outgoing mail to the basement mailbox by 3:00 p.m.
- Keep informed of regular, special, and other meetings, training, and scheduled visitors and aid with necessary arrangements
- Prepare conference rooms for meetings, supply coffee, water, catering arrangements, or any other requests
- Maintain and stock supplies in all workrooms, conference rooms, and kitchens, and coordinate when supply purchases or delivery of supplies is needed
- Troubleshoot office machine issues and escalate to the Manager of Business Support Services if necessary
- Serve as a member of the Employee Event Committee
- Provide backup assistance for other business support specialists, including coordinating time off
- Champion processes, procedures, and use of technology through change leadership and clear communications
- Work with the Business Support Services Team to facilitate adherence to business guidelines and communicate changes in business practices
- Provide support for the RIM function and management of the department's records
- Maintain a high level of working knowledge regarding RIM retention and practices
- Assist employees with travel arrangements and expense reports as requested
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: