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Business Support Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $21.25
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Work Schedule

Standard Hours
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Benefits

401(k) plan with matching company contributions
comprehensive medical
Dental Insurance
Vision care
Paid parental leave
Paid Time Off
company holidays
Early access to earned wages through Daily Pay

Job Description

JLL, also known as Jones Lang LaSalle, is a leading global provider of real estate and investment management services. With a commitment to shaping the future of real estate for a better world, JLL combines world-class services, advisory, and technology to deliver exceptional value to its clients. The company empowers its employees by fostering a supportive culture where talented individuals thrive, grow meaningful careers, and find a place where they belong. JLL's diverse workforce includes experts in commercial real estate, skilled trades, and technology, all united by a shared mission to innovate and create sustainable solutions for the built environment.... Show More

Job Requirements

  • High school diploma or equivalent education
  • Minimum one to two years of relevant administrative or customer service experience
  • Demonstrated confidence, responsiveness, and exceptional customer service and relationship building skills
  • Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, mapping software, and database applications
  • Ability to perform administrative duties while maintaining professionalism, integrity, and discretion when handling confidential information
  • Strong multitasking abilities with impeccable attention to detail to ensure accuracy and efficiency in fast-paced environments
  • Excellent communication skills across various forms with peers, managers, supervisors, external clients, and vendors with minimal daily supervision required

Job Qualifications

  • High school diploma or equivalent education
  • Minimum one to two years of relevant administrative or customer service experience
  • Demonstrated confidence, responsiveness, and exceptional customer service and relationship building skills
  • Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, mapping software, and database applications
  • Ability to perform administrative duties while maintaining professionalism, integrity, and discretion with confidential information
  • Strong multitasking abilities with impeccable attention to detail in fast-paced environments
  • Excellent communication skills with peers, managers, supervisors, external clients, and vendors with minimal supervision
  • Preferred three years of administrative or facilities experience supporting multiple people in real estate or related industry
  • Working knowledge of audio-visual equipment and conference room technology
  • Experience with facilities management software and work order processing
  • Background in hospitality or customer-facing roles demonstrating service excellence
  • Familiarity with security access systems and visitor management protocols
  • Experience with inventory tracking and office supply ordering processes

Job Duties

  • Welcome guests enthusiastically and assist with their arrival, office orientation, and departure
  • Create memorable experiences through warm and proactive interactions, addressing guest needs and sharing knowledge of office services and amenities
  • Provide daily visitor reports, track visitors, vendors, and guests, coordinate security access, and assist associates with security and access applications
  • Maintain cleanliness and organization of Employee Bungalow areas including kitchen, dining, reception, general spaces, huddle rooms, and print areas
  • Handle incoming office calls, manage courier packages and mail, prioritize conference room bookings, and ensure rooms are meeting-ready with functioning audio-visual equipment
  • Process facilities work orders, track progress, collaborate with facilities, maintenance, and security teams to ensure office functionality including HVAC, lighting, cleaning, and doors
  • Support vehicle registration management, EV user access, new hire and termination tickets, associate moves, additions, and changes using work order and space management applications

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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