Jones Lang LaSalle IP, Inc. logo

Business Support, Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $19.50
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Work Schedule

Standard Hours
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Benefits

401(k) plan with matching company contributions
comprehensive medical
Dental Insurance
Vision care
Paid parental leave
Paid Time Off
Early access to earned wages through Daily Pay

Job Description

JLL, also known as Jones Lang LaSalle, is a leading global professional services firm specializing in real estate and investment management. With a rich history of providing world-class services, advisory, and technology solutions, JLL is dedicated to shaping the future of real estate for a better world. The company’s commitment to hiring the best and most talented individuals empowers employees to thrive, develop meaningful careers, and find a sense of belonging within the organization. JLL’s innovative approach combines deep industry expertise with cutting-edge technology, creating an environment where professionals across commercial real estate, skilled trades, and technology can excel and... Show More

Job Requirements

  • Minimum 2 years customer service-related experience
  • Proficient in a range of information technology tools and platforms
  • Excellent organization and communication skills, both oral and written, proficiency in English required
  • Ability to perform minimal physical activity such as walking and carrying small packages
  • Must be authorized to work in the United States without employer sponsorship

Job Qualifications

  • Minimum 2 years customer service-related experience
  • Proficient in a range of information technology tools and platforms
  • Excellent organization and communication skills, both oral and written, proficiency in English required
  • Ability to perform minimal physical activity such as walking and carrying small packages

Job Duties

  • Create a positive first impression as you greet clients, guests, and visiting employees
  • Manage incoming and outgoing courier and other packages or mail as required
  • Support the annual management plan by accomplishing key performance indicators as identified by management
  • Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills
  • Perform other facility management assignments as described by team and manager
  • Direct guests to the appropriate meeting host
  • Register visitors with lobby security via client web portal and notify host upon arrival
  • Maintain safe and clean reception area by complying with procedure, rules and regulations
  • Maintain continuity among work teams by documenting and communicating actions, irregularities and continuing needs
  • Responsible for booking meeting rooms through client web portal and notify Facilities Coordinator regarding set-up details
  • Assist with setting up and breaking down rooms before and after meeting and preliminary IT support
  • Support the mailroom as directed by Mailroom Manager
  • Provide administrative support, including copying, printing, shipping and setting up courier service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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