Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
company holidays
Job Description
JLL, also known as Jones Lang LaSalle, is a leading global real estate services firm that empowers individuals to shape a brighter future in the industry. With a strong commitment to innovation, client service, and sustainability, JLL combines world-class advisory, technology, and real estate expertise to deliver outstanding results for its clients worldwide. Operating across numerous countries, JLL maintains a dynamic and inclusive workplace culture that fosters professional growth, collaboration, and meaningful career development. The company is recognized for its dedication to hiring talented individuals and supporting them in thriving within their roles through ongoing learning and supportive work environments.<... Show More
Job Requirements
- Minimum high school diploma or equivalent
- at least 5 years of related customer service or hospitality experience
- excellent verbal and written English skills
- ability to work on-site in Miami, FL
- reliable and punctual
- ability to multitask and manage time effectively
- strong interpersonal skills
- proficiency using Microsoft Office and other IT tools
- willingness to engage positively in a fast-paced environment
Job Qualifications
- Minimum 5-7 years previous customer service or hospitality related experience
- strong interpersonal and communication skills
- flexibility and positive attitude in managing daily shifting priorities
- excellent spoken and written English communication
- ability to multitask and prioritize while maintaining guest experience quality
- working knowledge of information technology tools and platforms
- proficiency with Microsoft Office suite including Teams, Excel, PowerPoint, Word, and Outlook
Job Duties
- Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures, and office orientations
- Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
- Regularly walk the site and assist customers and guests with their needs
- Serve as a resident expert with contacts in local cuisine, hotels, and knowledge of special attractions and upcoming events
- Connect with clients, customers, and support teams to anticipate needs, identify issues, and deliver creative solutions
- Coordinate with facilities management to implement a hospitality approach across services
- Support meetings, receptions, and provide wayfinding and information for the campus and activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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