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HEI Hotels and Resorts

Business Services Travel Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k) savings plan

Job Description

Hotel Chicago Downtown, Autograph Collection, is an upscale hotel located in the heart of downtown Chicago, providing sophisticated accommodations and convenient access to some of the city’s most vibrant attractions. Guests staying at this hotel can easily explore iconic sites such as Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park, and the River North Gallery District, all situated just minutes away. The hotel blends luxury with comfort, offering a refined atmosphere paired with top-tier amenities to create a memorable stay for both business and leisure travelers. Part of the esteemed Autograph Collection, the hotel prides itself on delivering personalized... Show More

Job Requirements

  • 3+ years of past sales experience
  • Hotel experience preferred
  • Experience in business travel at a similar size and quality hotel
  • Proficient in Microsoft Word, Excel, and Delphi
  • Ability to communicate effectively with supervisors, coworkers, and the public
  • Availability to work on a regular basis
  • Compliance with attendance rules

Job Qualifications

  • 3+ years of past sales experience preferred
  • Hotel experience preferred
  • Advanced knowledge of market trends, competition and key customers of the hotel
  • Experience in business travel at a similar size and quality hotel
  • Proficient in computer skills including Microsoft Word, Excel, and Delphi
  • Advanced knowledge of sales skills, revenue management, training, and motivation of peers
  • Knowledge of hotel operations including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
  • Ability to adapt communication style to suit different audiences

Job Duties

  • Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
  • Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
  • Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients
  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented
  • Coordinate various departments' participation in servicing accounts
  • Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
  • Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required
  • Attend trade shows, community events and industry meetings
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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