Business Operations Manager, Corporate Real Estate & Facilities
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $84,800.00 - $152,900.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
401(k)
employee stock grants
Paid Time Off
Paid holidays
paid parental and family leave
Tuition Assistance
Job Description
T-Mobile USA, Inc. is a leading telecommunications company known for its Un-carrier philosophy, which challenges traditional wireless industry norms and focuses on delivering outstanding customer experience. As a Fortune 500 company, T-Mobile has established itself as a pioneer in wireless innovation, offering an extensive range of products and services including mobile phones, data plans, and high-speed internet services. With a strong emphasis on diversity, inclusion, and employee development, T-Mobile is committed to fostering a workplace culture that encourages innovation, collaboration, and growth. The company’s Total Rewards Package reflects its dedication to employees by providing competitive salaries, comprehensive benefits, and various... Show More
Job Requirements
- At least 18 years of age
- Legally authorized to work in the United States
Job Qualifications
- Bachelor's degree plus 3 years of related work experience or advanced degree with 1 year of related work experience or combination of education and experience deemed equivalent
- 4-7 years of experience in facilities operations, corporate real estate, multi-site operations, or similar environments with direct budget management responsibility preferred
- Demonstrated experience managing operational budgets, forecasting, and financial reporting required
- Strong financial and business analysis skills
- Experience in budget management and forecasting
- Experience in OPEX/CAPEX tracking and cost control
- Vendor spend and contract oversight
- Demonstrated executive-level presentation skills
- Strong organizational and stakeholder management skills
Job Duties
- Manage and track OPEX budgets across facilities and workplace experience
- Develop forecasts, monitor accruals, and conduct variance analysis
- Partner with Finance on monthly close, reporting cycles, and annual planning
- Support development of business cases for capital projects and operational investments
- Identify cost optimization opportunities and monitor expense controls
- Support operational performance across call center and corporate office locations
- Standardize reporting, processes, and service metrics across facilities and concierge teams
- Monitor KPIs and escalate risks impacting cost, service, or site readiness
- Support execution of site openings, renovations, expansions, and closures
- Track vendor spend against contract terms and approved budgets
- Monitor SLAs and performance metrics in partnership with Regional Managers
- Support RFP processes and vendor renewals as needed
- Analyze financial and operational data to identify trends and performance gaps
- Prepare clear, executive-ready presentations and dashboards
- Facilitate cross-functional meetings to ensure alignment on priorities and progress
- Perform other duties and special projects as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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