Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a distinguished leader in the senior living industry, committed to empowering residents to live longer, healthier, and happier lives. Recognized repeatedly as a Great Place to Work, Sunrise Senior Living fosters a culture of excellence, inclusion, and respect. The organization is well-known for pioneering standards of care, hospitality, and community engagement that set a high benchmark for senior living facilities nationwide. With a steadfast dedication to creating positive atmospheres for residents, family members, and team members alike, Sunrise Senior Living strives to provide unparalleled care and service that enhances the quality of life for seniors. This... Show More
Job Requirements
- High school diploma or General Education Degree (GED) required
- Three years of prior work experience in front of-house supervision and leadership
- Ability to handle multiple priorities
- Ability to delegate assignments to appropriate individuals based on skills, roles, and interests
- Possess written and verbal communication skills
- Competent organizational and time management skills
- Ability to work in team settings and provide customer service
- Basic computer proficiency with Microsoft Word, Excel, Outlook
- Knowledge of employment standards and practices
- Ability to handle confidential information with integrity
- Ability to carry a serving tray with at least 4 meals or beverages
- Valid driver’s license
- Willingness to work weekends, evenings, and flexible hours
Job Qualifications
- High school diploma or General Education Degree (GED) required
- Associate degree preferred
- Three years of prior work experience in front of-house supervision and leadership
- Experience managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management
- Ability to handle multiple priorities
- Ability to delegate assignments based on skills, roles, and interests
- Effective written and verbal communication skills
- Competent in organizational and time management skills
- Demonstrates good judgment, problem solving, and decision-making skills
- Ability to work in a team setting and provide strong customer service
- Basic computer skills including Microsoft Word, Excel, and Outlook
- Knowledge of state, federal, and provincial employment standards and practices
- Ability to handle confidential information with integrity
- Capable of budget analysis and variance reporting
- Able to carry a serving tray with at least 4 meals and/or beverages at any time
- Able to clean apartments and dining room as needed
- Valid driver’s license required
- Ability to work weekends, evenings, and flexible hours
Job Duties
- Hire, orient, schedule, train, coach, and counsel concierge team
- Provide timely feedback to team and consistent performance management
- Assist General Manager to provide high levels of customer service and create a restaurant style dining atmosphere
- Assist General Manager and Executive Chef to keep residents satisfied with food, service, dining programs, and housekeeping services
- Partner with General Manager to provide quality and compliance leadership
- Act as 'Manager on Duty' when the General Manager is not on site
- Ensure adequate coverage of front desk to maintain overall satisfaction of customer service experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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