Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive pay
Bonuses
Medical insurance
Dental Insurance
Paid vacation
401k
Training and Career Development
Job Description
Giles Automotive Group is a prominent automotive leader based in Acadiana, renowned for its commitment to enhancing the lives of its employees, customers, and the wider community. With a comprehensive selection of vehicles and award-winning service, Giles Automotive Group prides itself on providing not only excellent products but also top-tier customer experiences. Their facilities are modern and inviting, designed to support both customers and employees in a positive and professional environment. Employing a skilled team dedicated to automotive excellence, Giles Automotive continues to grow and innovate within the industry, establishing a highly respected presence in Lafayette, LA.
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Job Requirements
- Must be 21 years or older
- Valid driver's license
- Clean driving record
- High school diploma or equivalent
- Willingness to learn and grow
- Ability to work weekends off
- Excellent interpersonal skills
Job Qualifications
- Customer service experience
- Strong communication and listening skills
- Positive, professional, and hardworking demeanor
- Strong computer skills
- Valid driver's license
Job Duties
- Engage with customers and understand their needs
- Support service advisors throughout the customer experience
- Answer inbound service calls
- Notify customers about recalls and parts arrivals
- Follow up on service experiences
- Scan service tickets
- Provide receptionist coverage as needed
- Participate in team process improvement sessions
- Learn service offerings and develop product knowledge
- Build long-lasting customer relationships
- Bring a positive, energetic attitude daily
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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