Marriott International, Inc logo

Business Analyst - Event Management

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $79,000.00 - $106,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus eligible

Job Description

Marriott International is a global leader in the hospitality industry, known for its commitment to delivering exceptional experiences to guests worldwide. Within the Marriott portfolio, Gaylord Hotels stand out by offering unique environments and services designed to bring people together in extraordinary ways. The Gaylord National Resort & Convention Center, located in National Harbor, Maryland, exemplifies this commitment with a dynamic team-driven culture that values creativity, entrepreneurship, and big-hearted service. As part of Marriott International, Gaylord Hotels provide employees, known as STARs, with abundant career growth opportunities, enriched wellbeing, and a welcoming environment that celebrates diverse backgrounds and talents.

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Job Requirements

  • Two-year degree from accredited university in Information Systems, Computer Science or related area
  • Minimum of five years experience in Information Systems, Data Management or related area
  • Or four-year degree from accredited university
  • Minimum of three years experience in related professional area
  • Ability to manage system updates and training
  • Strong understanding of data integrity and compliance
  • Excellent organizational skills
  • Effective communication skills
  • Capacity to perform in-depth data analysis
  • Ability to coordinate cross-functional teams
  • Hands-on approach to system implementation and testing

Job Qualifications

  • Two-year degree from accredited university in Information Systems, Computer Science or related area with five years experience
  • Four-year degree from accredited university in Information Systems, Computer Science or related major with three years experience
  • Strong analytical and problem-solving skills
  • Experience in managing information systems or data management projects
  • Knowledge of revenue forecasting and compliance standards
  • Ability to train and support end-users effectively
  • Excellent communication and interpersonal skills
  • Proven ability to work collaboratively across departments
  • Experience with business decision support and data analysis

Job Duties

  • Develops and maintains in-depth knowledge of departments and business functions related to the Daylight System
  • Verifies that users maintain information for continuous data integrity
  • Develops, conducts, and manages training for Key Operators and staff on Daylight System procedures and enhancements
  • Manages forecasting and tracking of revenues including Forecasts, Reforecasts, Actuals Reports, Catering Pace, Revenue adjustments, Concessions, Banquet Closing Report and ensures SOX compliance
  • Leads creation and maintenance of SSTs for Conference Services and coordinates with corporate teams on brand standards
  • Provides business decision support by analyzing performance data and driving employee understanding of system operations
  • Coordinates Banquet Event Order, Event Order, and Convention Resume processes to verify accurate and timely information distribution
  • Functions as primary Daylight System liaison between Property and Corporate leadership, actively managing implementation, testing, and training for system changes
  • Identifies and translates user requirements into specifications to guide application development
  • Oversees policy compliance, equipment and software inventory, and maintains communication across departments to meet business needs
  • Provides technical expertise and up-to-date system knowledge while supporting hotel operations and data integrity

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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