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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $21.50
Work Schedule
Flexible
Weekend Shifts
Split Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement
Job Description
Southland Casino Hotel, owned and operated by Delaware North, represents a premier entertainment destination in West Memphis, Arkansas. Featuring over 2200 slot machines, live blackjack, craps, and roulette tables, as well as simulcast wagering and a sportsbook, Southland Casino is a bustling hub for gaming and leisure. The property also boasts a newly constructed hotel with 300 luxurious rooms and suites, offering guests a refined accommodation experience just a short drive from downtown Memphis, Tennessee. Delaware North, a family-owned company with a rich history spanning over 100 years, proudly runs Southland Casino as part of its extensive portfolio of hospitality... Show More
Job Requirements
- No college degree required
- minimum of 2 years experience in a hospitality role
- minimum of 1 year related supervisory experience required
- exceptional organization and guest service abilities required
- ability to lift up to 50 lbs
- ability to stand and walk for extended periods of time
Job Qualifications
- Minimum of 2 years experience in a hospitality role
- minimum of 1 year related supervisory experience
- exceptional organization skills
- strong guest service abilities
- ability to manage and motivate a team
- effective communication skills
- knowledge of food and beverage operations
Job Duties
- Assist managers in the training and development of the team
- ensure the work area is adequately stocked with all products and supplies needed for service
- collaborate with managers concerning operational deficiencies
- oversee day-to-day food and beverage operations to maintain service quality
- monitor staff performance and provide feedback
- address guest concerns promptly to ensure satisfaction
- enforce health and safety regulations within the food and beverage department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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