Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Employee Discounts
Flexible Schedule
Training opportunities
career advancement possibilities
team environment
recognition programs
Job Description
Buffalo Wild Wings is a leading casual dining restaurant chain widely recognized for its vibrant atmosphere, extensive selection of wings, and a strong focus on sports entertainment. As an establishment that combines great food, sports, and social engagement, Buffalo Wild Wings has created a unique brand experience that appeals to a diverse clientele ranging from sports fans to families and groups of friends. The company has built a robust reputation for its quality food offerings, exceptional customer service, and dynamic environments that encourage socializing and entertainment. Established as a popular venue for enjoying delicious wings and beverages while watching major... Show More
Job Requirements
- Minimum 16 years of age (State Minor Labor Laws supersede)
- Prior experience in restaurant or customer service role preferred
Job Qualifications
- Strong customer service and hospitality skills
- Knowledge of proper sanitation, food safety, and security procedures
- Familiarity with BWW food and beverage menus and ability to make suggestions
- Knowledge of current marketing promotions and upcoming events
- Excellent verbal communication and interpersonal skills
- Ability to manage time effectively and stay organized
- Capable of taking direction and working as part of a team
- Basic mathematical skills and ability to handle money accurately
- Familiarity with Point of Sales (POS) systems
- Conflict management and problem-solving skills
- Understanding of common restaurant practices and procedures
Job Duties
- Provide friendly welcome to incoming guests by opening by opening the door and ensuring timely seating
- Manage seating waitlist, seat guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables and monitor workflow
- Accurately communicate waiting times to guests and maintain constant communication to ensure they updated in regards to their seating status and escort guests to tables
- Notify guests of specials and promotions and that their server will be with them promptly
- Assist with the assembling of takeout orders and answer telephones when necessary
- Assist servers with running food, bussing tables, and refilling drinks but does not serve alcohol if under age 21
- Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
- Respond to customer complaints and bring any issues to the attention of the manager
- Thank guests as the leave and solicit feedback about the quality of service of they experienced, express hope that they will return to BWW in the future
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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