Brookside, MO Restaurant Manager (TL): 75k - 85k No Exp Req
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Meddys is a thriving full-service restaurant chain known for its high-quality, healthy Mediterranean cuisine served quickly at affordable prices. Established in 2014, the company began with its flagship location on East Harry Street in Wichita, Kansas, focusing on providing the local community with a unique dining experience. This experience combines mouthwatering dishes crafted from fresh, locally sourced ingredients with friendly, attentive service within a relaxed and modern atmosphere. Freshness and health are core to Meddys' philosophy, and every meal is made to order to best cater to various dietary preferences, including delicious hummus, shawarma, pita bread, complimentary sauces, and signature... Show More
Job Requirements
- Able to consistently work 50 hours a week
- Must be available to work nights and weekends
- Maintain reliable transportation and travel to every store location in the region if necessary
- Must be of legal age to serve alcoholic beverages
- Able to work on your feet for 10 plus hour shifts
- Customer service experience
- Maintain a clean and professional appearance
Job Qualifications
- Able to consistently work 50 hours a week
- Must be available to work nights and weekends
- Maintain reliable transportation and travel to every store location in the region if necessary
- Must be of legal age to serve alcoholic beverages
- Able to work on your feet for 10 plus hour shifts
- Customer service experience
- Maintain a clean and professional appearance
- Leadership and supervisory experience
- Knowledge of food safety laws
- 2 years of customer service experience or more
- Higher education, certifications, or degree
- Aloha POS system experience
Job Duties
- Handle food and beverage with the knowledge and care to prevent foodborne illnesses
- Utilize in-house standards known to increase customer satisfaction and team efficiency
- Deliver orders to guests and bus tables in a cyclical pattern
- Provide drink refills and table service to prevent interruption of guests meals
- Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area
- Deliver and, if necessary, explain the complimentary pita bread to every dine-in guest
- Ensure food meets the taste, temperature, aesthetic, and portion standards of the brand
- Fulfill complete orders for guests in a timely manner by prioritization and double checking
- Perform exemplary customer service at the ordering counter, identifying guest needs
- Echo welcome to Meddys and give departing guests a farewell
- Promote, exhibit, and deliver a culture of excellence, growth and candor
- Make exceptions for guests even when it is difficult
- Hold yourself and coworkers accountable with integrity and empathy
- Perform cash and credit sales responsibly while limiting errors and ensuring accuracy
- Stay aware of the surroundings at all times and keep coworkers safe from unnecessary risk
- Keep managers informed of any need-to-know information
- Fulfill the requirements of your assigned shift position and help others with theirs when there is a disproportionate number of tasks to be done
- If bartending, serve in accordance with Alcoholic Beverage Control Guidelines
- Introduce trainees to the team, provide a tour, ensure they have the necessary training materials, and act on any relevant new details the trainee may provide
- Demonstrate and explain the proper methods of performing practical tasks, supervise trainees while they gain initial experience, provide feedback, and repeat until their proficiency ratings are acceptable
- Delegate tasks to FOH employees to ensure everyone on shift has a task to focus on
- Perform closing duties and properly secure the restaurant after operating hours
- Monitor hourly labor percentages, acting on trends to minimize costs and maximize service
- Read reviews, reaching out to guests to identify constraints and resolve service disparities
- Prevent misreporting of clock in and out times, ensuring everyone is compensated fairly
- Treat existing, potential, and past employees indiscriminately in relation to protected categories as outlined by EEOC and ADA laws and guidelines
- Ensure the End of Day Deposit is submitted completely and accurately according to standing policies and procedures
- Audit credit card bar tips and the corresponding receipts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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