Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Employee Discounts
Paid Time Off
Training and development opportunities
Supportive team environment
potential for career growth
Job Description
Dutch Bros West Valley is part of the larger Dutch Bros Coffee franchise, a well-known and rapidly growing drive-thru coffee company recognized for its vibrant culture and commitment to exceptional customer experiences. Established in Oregon, Dutch Bros has expanded nationwide, creating a community-focused and energetic work environment. Known for its friendly atmosphere and dedication to quality, Dutch Bros West Valley serves a wide range of coffee drinks and other beverages, attracting customers with its high standards and unique "moments of special" moments that aim to brighten each customer's day.
Working as a Broista at Dutch Bros West Valley means ... Show More
Working as a Broista at Dutch Bros West Valley means ... Show More
Job Requirements
- Be available to work flexible hours including weekends and holidays
- Be available to work within the hourly requirements as laid out on the availability form
- Work a minimum of three shifts per week
- Proficiently hear, read, write, and speak English
- Be comfortable with cash handling and on-the-fly mental math
- Meet all physical demands of the job and conditions of employment
- Acquire a current Arizona Food Handlers Card certification
- Successfully complete our onboarding training
- Make drinks according to corporate standards and pass a Flow Test
Job Qualifications
- Proficiently hear, read, write, and speak English
- Be comfortable with cash handling and on-the-fly mental math
- Ability to meet all physical demands of the job and conditions of employment
- Demonstrated ability to deliver excellent customer service
- Ability to work well in a team environment
- Good communication skills
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is a plus
Job Duties
- Help deliver an incredible customer experience by providing each customer a unique moment of special
- Engage, greet, and thank every customer with a smile
- Always communicate with respect and good manners
- Make drinks to Dutch Bros standards
- Deliver exactly what customers order
- Educate customers about our menu, products, and current specials
- Help customers find exactly what they want to order
- Follow Dutch Bros appearance guidelines
- Show up to work on time, ready to rock at serving customers
- Maintain an excellent atmosphere and shift vibe
- Keep the shop sparkling clean
- Be a good teammate
- Attend mandatory meetings
- Adhere to all company policies and procedures, as laid out in the Mafia Manifesto and Employee Handbook
- Turn to the broista standard checklist and manifesto for clarity on job role, responsibilities, and how to do things right
- Stay calm during periods of high volume or unusual stress
- Anticipate customer and shop needs
- Bring any problems deserving attention to supervisors
- Maintain a clean and orderly working environment
- Regularly check Band feeds and chats to stay informed
- Help us forever bless the west by consistently promoting the culture and mission of Dutch Bros West Valley
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: