Dutch Bros Coffee

Broista - Hendersonville, TN

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Up to $16.00
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Work Schedule

Fixed Shifts
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
education benefits
401(k) match
Tip pool eligibility
free drinks

Job Description

Dutch Bros Coffee is well-known as more than just a coffee company; it is a vibrant and dynamic establishment that places strong emphasis on community, culture, and exceptional customer experiences. Founded with a mission to love people, make a positive impact in the community, and provide extraordinary moments to every customer, Dutch Bros has grown into a beloved brand recognized for its high-energy environment and dedication to kindness. The company is deeply invested in its employees, affectionately called Broistas, who are the core of its culture. These team members uphold the philosophy of "love all, serve all," creating an environment... Show More

Job Requirements

  • Obtain and maintain a Food Handler Permit or certification
  • Complete and pass all required trainings and knowledge tests
  • Have reliable transportation for punctual arrival
  • Adhere to company policies and procedures
  • Demonstrate proficiency in verbal and written English
  • Ability to perform physical duties including standing, walking, lifting, pushing, and pulling
  • Follow proper call-out procedures and communicate availability
  • Willingness to work up to 10-hour shifts including in various weather conditions

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or hospitality experience is beneficial
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Basic mental math skills
  • Ability to maintain food handling certifications
  • Fluent in English, additional languages are a plus
  • Ability to stand and move for extended periods
  • Comfortable lifting up to 65 pounds

Job Duties

  • Engage with customers by greeting and providing a positive experience
  • Ask customers about their needs and educate them on menu options and specials
  • Embody and promote company culture focused on relationships
  • Consistently deliver orders with speed, quality, and excellent service
  • Maintain a positive and optimistic attitude in all interactions
  • Demonstrate reliability by arriving on time and communicating availability
  • Support team members and assist as needed during shifts

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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