Dutch Bros. Coffee

Broista - Hendersonville, TN

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
401(k) match
Tips pool participation
training program

Job Description

Dutch Bros Coffee is more than your typical coffee company; it is an energetic and passionate organization dedicated to making a real difference one cup at a time. Founded on the pillars of community involvement and exceptional customer experiences, Dutch Bros Coffee has successfully cultivated a culture that goes way beyond serving coffee. It’s a lifestyle of connection, joy, and authentic human engagement. The company’s mission centers on loving people, making a difference in the community, and providing extraordinary experiences to all who walk through its doors. This dedication to community and culture is evident in every aspect of Dutch... Show More

Job Requirements

  • Obtain and maintain a food handler permit or certification as required by state or local regulations
  • Complete, pass, and maintain all required trainings and certifications
  • Reliable transportation to ensure punctuality and attendance
  • Ability to perform physical tasks such as lifting up to 65 lbs, standing, walking, and moving for extended periods
  • Good written, oral, and verbal communication skills
  • Follow all company policies and procedures as outlined in the Mafia Manifesto and Employee Handbook
  • Mental math skills for cash handling
  • Maintain a positive and friendly attitude throughout shifts

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food and beverage industry valued
  • Ability to communicate effectively in English
  • Other language fluency is highly valued
  • Strong interpersonal skills with a friendly and approachable demeanor
  • Comfortable standing and moving during shifts that can last up to 10 hours
  • Basic math skills for cash handling
  • Adaptability to changing circumstances and team-oriented mindset

Job Duties

  • Greet and thank each customer with a smile and provide them with their moment of special
  • Help customers learn the menu, different products, and current specials
  • Uphold the Dutch Bros culture by building relationships with customers and teammates
  • Deliver speed, quality, and consistent service ensuring the customer gets exactly what they ordered
  • Maintain a positive attitude and encourage optimism among coworkers and customers
  • Show up on time, communicate availability, and follow proper call out procedures
  • Support team members as needed during busy or unexpected situations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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