Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Up to $23.00
Work Schedule
Standard Hours
Flexible
Benefits
paid volunteer time
Employee assistance program
Education Benefit Program
401(k) matching
free drinks
Company swag
Tip pool
Job Description
Dutch Bros Coffee is a vibrant and innovative coffee company that stands out by embracing a culture of community, positivity, and exceptional customer experiences. Founded with a mission to love people, make a difference in the community, and provide extraordinary moments through every cup, Dutch Bros has evolved into more than just a coffee retailer. It is known for its dynamic, fun-loving atmosphere where employees, referred to as Broistas, are the heartbeat of the company, embodying the philosophy of "love all, serve all." This commitment to community and quality service has created a workplace that flourishes on mutual support, genuine... Show More
Job Requirements
- Must have a food handler permit or certification as required by state or local regulations
- Ability to complete, pass, and maintain required trainings and certifications
- Reliable transportation and punctuality for scheduled shifts and meetings
- Ability to stand, walk, and be physically active for up to 10 hours per shift
- Ability to lift, push, pull, or carry up to 65 lbs
- Willingness to work in various weather conditions
- Adherence to all company policies and procedures as outlined in the Mafia Manifesto and Employee Handbook
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service or retail experience is an asset
- Strong verbal and written communication skills
- Ability to perform mental math for cash handling
- English proficiency required, additional language skills valued
- Ability to work in a fast-paced, physically demanding environment
- Commitment to Dutch Bros culture and values
Job Duties
- Engage with customers by greeting and thanking each with a smile and providing an exceptional experience
- Ask questions and educate customers about menu options, products, and current specials
- Embody and promote the company culture of love, service, and community
- Maintain consistency in speed, quality, and accuracy of orders delivered
- Demonstrate positivity and optimism to create a welcoming atmosphere
- Show reliability by arriving on time, communicating availability, and following call out procedures
- Assist teammates and support the team as needed during shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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