Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible Schedule
Training and Development
Employee Discounts
Team-oriented environment
Career growth opportunities
supportive management
Positive work culture
Job Description
Dutch Bros is a rapidly growing and widely recognized coffee company that prides itself on delivering an exceptional customer experience through quality drinks, speedy service, and an energetic work environment. Established in 1992, Dutch Bros has become a staple in communities across the western United States, earning a loyal customer base by committing to the core values of excellent service, team spirit, and a strong culture that supports both employees and customers. The company culture revolves around the concept of "blessing the west," which means positively impacting the communities they serve through friendly and engaging interactions that leave customers feeling... Show More
Job Requirements
- Be available to work flexible hours including weekends and holidays
- Be available to work within the hourly requirements as laid out on the availability form
- Work a minimum of three shifts per week
- Proficiently hear, read, write, and speak English
- Be comfortable with cash handling and on-the-fly mental math
- Meet all physical demands of the job and conditions of employment
- Constant standing and walking up to ten hours at a time
- Occasional stooping, kneeling, and crawling
- Occasional pushing, pulling, lifting, and carrying up to fifty pounds
- Occasional ascending or descending ladders and ramps
- Frequent, continual, intermittent flexing or rotation of the wrists and spine
- Constant reaching, turning, and performing precision work around the bar area
- Constant talking, expressing, or exchanging ideas via verbal communication
- Exposure to various sorts of lighting, including some strobe lights
- Constant clarity of vision at both near and far distances
- Withstanding long periods of time in extreme heat and extreme cold
- Proximity to the use of cleaning chemicals
- Acquire a current Arizona Food Handlers Card certification
- Successfully complete our onboarding training
- Make drinks according to corporate standards and pass a Flow Test
Job Qualifications
- Proficiently hear, read, write, and speak English
- Be comfortable with cash handling and on-the-fly mental math
- Ability to stay calm and maintain professionalism during busy or stressful periods
- Strong interpersonal and communication skills
- Ability to work effectively within a team environment
- Basic knowledge of food and beverage preparation is a plus but not required
- Willingness to learn and adhere to company standards and procedures
- Positive attitude and enthusiasm for building customer relationships
Job Duties
- Help deliver an incredible customer experience by providing each customer a unique moment of special
- Engage, greet, and thank every customer with a smile
- Always communicate with respect and good manners
- Make drinks to Dutch Bros standards
- Deliver exactly what customers order
- Educate customers about our menu, products, and current specials
- Help customers find exactly what they want to order
- Follow Dutch Bros appearance guidelines
- Show up to work on time, ready to rock at serving customers
- Maintain an excellent atmosphere and shift vibe
- Keep the shop sparkling clean
- Be a good teammate
- Attend mandatory meetings
- Adhere to all company policies and procedures, as laid out in the Mafia Manifesto and Employee Handbook
- Turn to the broista standard checklist and manifesto for clarity on job role, responsibilities, and how to do things right
- Stay calm during periods of high volume or unusual stress
- Anticipate customer and shop needs
- Bring any problems deserving attention to supervisors
- Maintain a clean and orderly working environment
- Regularly check Band feeds and chats to stay informed
- Help us forever bless the west by consistently promoting the culture and mission of Dutch Bros West Valley
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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