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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Employee Discounts
Career advancement opportunities
Supportive team environment
Employee training programs
Paid Time Off
Health Insurance
Job Description
Dutch Bros is a vibrant and dynamic coffee company that has made a name for itself by delivering exceptional service and a unique customer experience. Known for its energetic and friendly culture, Dutch Bros operates primarily as a drive-thru coffee chain focused on high-quality drinks served with a smile. The company’s commitment to speed, quality, and service is what sets it apart in the highly competitive coffee industry. Dutch Bros values its employees, known as Broistas, not just as workers but as integral parts of a community that strives to uphold the company’s mission and culture.
The West Valle... Show More
The West Valle... Show More
Job Requirements
- be available to work flexible hours including weekends and holidays
- be available to work within the hourly requirements as laid out on the availability form
- work a minimum of three shifts per week
- meet all physical demands of the job and conditions of employment
- acquire a current Arizona Food Handlers Card certification
- successfully complete onboarding training
- pass a Flow Test
- withstanding long periods of time in extreme heat and extreme cold
- able to stand and walk up to ten hours at a time
- occasional stooping, kneeling, crawling
- occasional pushing, pulling, lifting, and carrying up to fifty pounds
Job Qualifications
- proficiently hear, read, write, and speak English
- be comfortable with cash handling and on-the-fly mental math
- demonstrate ability to stay calm under stress
- show strong communication skills
- ability to work in a fast-paced environment
- team player attitude
- knowledge of customer service principles
Job Duties
- help deliver an incredible customer experience by providing each customer a unique moment of special
- engage, greet, and thank every customer with a smile
- always communicate with respect and good manners
- make drinks to Dutch Bros standards
- deliver exactly what customers order
- educate customers about our menu, products, and current specials
- help customers find exactly what they want to order
- follow Dutch Bros appearance guidelines
- show up to work on time, ready to rock at serving customers
- maintain an excellent atmosphere and shift vibe
- keep the shop sparkling clean
- be a good teammate
- attend mandatory meetings
- adhere to all company policies and procedures, as laid out in the Mafia Manifesto and Employee Handbook
- turn to the broista standard checklist and manifesto for clarity on job role, responsibilities, and how to do things right
- stay calm during periods of high volume or unusual stress
- anticipate customer and shop needs
- bring any problems deserving attention to supervisors
- maintain a clean and orderly working environment
- regularly check Band feeds and chats to stay informed
- help us forever bless the west by consistently promoting the culture and mission of Dutch Bros West Valley
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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