Broadband Specialist I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $30.00
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Work Schedule

Flexible
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Benefits

Company provided vehicle
Gas card
Paid on the job training
Opportunity to promote quickly
Company provided tools
Tablet
Phone
Health Insurance
Vision Insurance
Dental Insurance
Paid vacation
Paid holidays
Flex paid time off
401K with company match
Pay increases through self-guided training
performance bonus potential
Employee discounts on Mediacom services
Education enrichment up to $5,000 per year for qualified employees
Company provided uniforms
Company provided boots
employee wellness program

Job Description

Mediacom Communications is a leading telecommunications company operating across 22 states with a dedicated team of over 4,000 professionals. Since its establishment in 1995, Mediacom has grown into a significant presence bridging the digital divide between America's major metropolitan areas and its smaller, rural communities. The company delivers a broad range of services including faster, more reliable internet connectivity, an expanded lineup of free digital and HD TV options, and innovative home security and phone services. Mediacom's commitment to growth and innovation has positioned it as a top choice for customers seeking dependable entertainment, communication, and internet solutions.

At Mediacom Co... Show More

Job Requirements

  • no experience required
  • high school diploma or GED required
  • valid driver's license required
  • satisfactory driving record required
  • general level of mechanical and consumer devices knowledge
  • ability to interact and communicate with customers and co-workers
  • ability to work in high or tight spaces
  • ability to work in all weather conditions and at various heights
  • ability to work flexible work hours including evenings, weekends, holidays, and overtime as required

Job Qualifications

  • high school diploma or GED
  • ability to interact and communicate with customers and co-workers
  • general level of mechanical and consumer devices knowledge
  • ability to work in high or tight spaces
  • ability to work in all weather conditions and at various heights
  • ability to work flexible hours including evenings, weekends, holidays, and overtime as required
  • valid driver's license with a satisfactory driving record

Job Duties

  • make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units
  • perform new connects, reconnects, requested and non-pay disconnects
  • add outlets
  • install and/or remove converters
  • perform upgrades and downgrades of service
  • analyze picture quality and judge acceptability of picture delivered following installation
  • work with connectors, fasteners, and wire using hand tools
  • use customary CATV hand and power tools
  • complete appropriate paperwork as prescribed by system management
  • read signal levels using field strength meter
  • add and subtract levels in installation problems
  • install connectors on different types of drop cable
  • maintain proper clearances
  • install tap-off devices
  • climb poles with proper equipment (safety belt, safety strap, and climbers), ladders or other structures as needed
  • lift and carry loads up to 100 lbs (including line ladder)
  • work within limited confines such as crawl spaces
  • properly use, store, and maintain a VOM or DMM to check for open or short online and AC and DC voltages
  • read general drop system layouts from blueprints
  • inform customers of FCC rules and company policies as they pertain to customers
  • drive company vehicles in performance of job duties and use bucket truck
  • perform proper vehicle upkeep and maintenance
  • generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions
  • perform other duties such as clean-up and salvage of wrecked out materials
  • provide general assistance to other employees as directed
  • perform installations and changes of service while adhering to applicable codes, requirements, guidelines, company procedures, and safe work practices to provide an outstanding customer experience

Job Qualifications

Experience

No experience required

Job Location