Mediacom Communications Corporation logo

Broadband Specialist I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $30.00
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Work Schedule

Flexible
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Benefits

Company provided vehicle
Gas card
Paid on the job training
promotional opportunities
Company provided tools
Tablet
Phone
Health Insurance
Vision Insurance
Dental Insurance
Paid vacation
Paid holidays
Flexible Paid Time Off
401K with company match
performance bonuses
Employee Discounts
Education enrichment
Company uniforms
Company boots
employee wellness program

Job Description

Mediacom Communications is a leading telecommunications company that has been dedicated to bridging the digital divide across America since its inception in 1995. With a vast operational presence spanning 22 states and a workforce exceeding 4,000 employees, Mediacom has established itself as a key player in providing advanced digital entertainment and communication services. The company is recognized for delivering faster and more reliable internet services, alongside expanded and free digital and HD TV options, superior home security, and efficient phone services. This commitment stems from their powerful culture of growth, innovation, and a customer-first approach. Mediacom continually strives to bring... Show More

Job Requirements

  • No experience required
  • high school diploma or GED required
  • valid driver’s license required
  • satisfactory driving record required
  • general level of mechanical and consumer devices knowledge
  • ability to interact and communicate with customers and co-workers
  • ability to work in high or tight spaces
  • ability to work in all weather conditions and at various heights
  • ability to work flexible work hours including evenings, weekends, holidays, and overtime as required

Job Qualifications

  • High school diploma or GED
  • ability to interact and communicate with customers and co-workers
  • general level of mechanical and consumer devices knowledge
  • valid driver’s license with satisfactory driving record
  • ability to work flexible work hours including evenings, weekends, holidays, and overtime as required
  • ability to work in high or tight spaces
  • ability to work in all weather conditions and at various heights

Job Duties

  • Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings including pre-wired units
  • Perform new connects, reconnects, requested and non-pay disconnects
  • add outlets
  • install and/or remove converters
  • perform upgrades and downgrades of service
  • Analyze picture quality and judge acceptability of picture following installation of cable service
  • Work with connectors, fasteners and wire, and use hand tools
  • Use customary CATV hand and power tools in performance of job duties
  • Complete appropriate paperwork functions as prescribed by system management
  • Read signal levels through use of field strength meter
  • add and subtract levels in installation problems
  • install connectors on different types of drop cable
  • maintain proper clearances
  • install tap-off devices
  • Climb poles with proper equipment (safety belt, safety strap, climbers), ladders, or other structures as needed
  • Lift and carry loads up to 100 lbs. (including line ladder)
  • Work within limited confines such as crawl spaces
  • Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages
  • Read general drop system layouts from blueprints
  • Inform customers of FCC rules and company policies as they pertain to customers
  • Drive company vehicles in performance of job duties
  • use bucket truck
  • perform proper vehicle upkeep and maintenance
  • Generate additional company revenue through effective sales techniques by offering information about product options, sales campaigns, and promotions
  • Perform other duties such as clean-up and salvage of wrecked out materials
  • provide general assistance to other employees as directed
  • Perform installations and changes of service while adhering to applicable codes, requirements, guidelines, company procedures and safe work practices to provide an outstanding customer experience

Job Qualifications

Experience

No experience required

Job Location