Brio-Server

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development programs
meal benefits

Job Description

Our Italian restaurant welcomes guests into an inviting environment where the aroma of fresh, prepared-to-order classic dishes from regional Italian recipes fills the air. This establishment prides itself on creating a lively family gathering atmosphere, making every dining experience memorable. The warm smiles and friendly service set the tone for a comforting and authentic Italian meal, where every guest is treated like family. As a company, we nurture not only our dishes but also our team members, fostering a family culture that values respect, engagement, and excellence in hospitality.

The Server role is pivotal in maintaining this exceptional guest exp... Show More

Job Requirements

  • Must be at least the minimum legal age for serving alcoholic beverages
  • Ability to lift at least 30 lbs
  • Strong organizational skills and attention to detail
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Ability to communicate clearly and effectively
  • Reliable and punctual
  • Ability to stand and walk for extended periods
  • Commitment to upholding company standards and policies

Job Qualifications

  • One to two years experience and/or training
  • Or equivalent combination of education and experience
  • Knowledge of regional Italian cuisine is beneficial
  • Excellent communication skills
  • Ability to provide excellent guest service
  • Ability to multitask in a fast-paced environment
  • Familiarity with state liquor laws and regulations

Job Duties

  • Strives to create an operation that values company standards of guest service
  • Ensures that every point of contact with the guest meets or exceeds expectations and creates a lasting impression to drive repeat business
  • Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the family and the guest
  • Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment
  • Models and executes company practices throughout the entire operation creating a high-energy environment for the family and guest alike
  • Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family
  • Meets minimum age requirement for the service of alcoholic beverages
  • Ensures prompt, friendly service according to company guidelines
  • Facilitates a professional and ethical manner that is beyond reproach
  • Ensures compliance when determining potentially intoxicated guests per company standards and procedures
  • Maintain a complete knowledge of and comply with all departmental policies and procedures and service standards
  • Ensure proper documentation for all accidents and incidents per company policies and procedures
  • Maintain a complete knowledge of all alcoholic menu items, liquor brands, beers, non-alcoholic selections, and daily specials
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons and driving while under the influence
  • Maintain a complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges and dress codes
  • Maintains complete knowledge of all menu items, prices, preparation methods, cook time, major ingredients, quality standards, taste, appearance of products, texture, serving temperature, garnish and plate presentation
  • Greet guests and take orders utilizing suggestive selling and upselling techniques
  • Ability to be well organized, maintain concentration and think clearly when providing service to multiple guests within any given period of time
  • Ability to exert physical effort in transporting food and beverages to guest
  • Must be able to lift a minimum of 30 lbs
  • Ability to maintain good coordination while serving orders quickly
  • Ability to endure abundant physical movements throughout the work area
  • Ability to perform job functions with minimal supervision
  • Prepare guest checks and process credit cards while adhering to all cash handling and credit card procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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