Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and development programs
team environment
Job Description
Our restaurant is a vibrant Italian dining establishment renowned for serving authentic regional Italian dishes prepared fresh to order. Each visit promises guests a warm, family-like atmosphere where every meal feels like a lively gathering with loved ones. The restaurant prides itself on its commitment to delivering exceptional guest experiences, bolstered by a passionate team that treats both their culinary craft and their colleagues like family. This deep-rooted culture of care, respect, and excellence forms the backbone of the dining experience, encouraging repeat patronage and fostering a welcoming environment where guests leave with lasting positive impressions.
We are current... Show More
We are current... Show More
Job Requirements
- High school diploma or equivalent
- One to two years experience in customer service or hospitality preferred
- Strong verbal communication skills
- Ability to stand for extended periods
- Ability to handle multiple tasks simultaneously
- Comfortable working in a fast-paced, dynamic environment
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- One to two years experience and/or training preferred
- Or equivalent combination of education and experience
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong interpersonal skills
- Knowledge of customer service principles
- Ability to maintain composure under pressure
- Basic knowledge of state liquor regulations is advantageous
- Proven ability to work independently with minimal supervision
Job Duties
- Strives to create an operation that values company standards of guest service
- Ensures that every point of contact with the guest meets or exceeds expectations and creates a lasting impression to drive repeat business
- Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the family and the guest
- Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment
- Models and executes company practices throughout the entire operation creating a high-energy environment for the family and guests alike
- Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family
- Ensures prompt, friendly service according to company guidelines
- Facilitates a professional and ethical manner that is beyond reproach
- Ensures compliance when determining potentially intoxicated guests per company standards and procedures
- Maintain complete knowledge of and comply with all departmental policies and procedures and service standards
- Ensure proper documentation for all accidents and incidents per company policies and procedures
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons, and driving while under the influence
- Maintain complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges, and dress codes
- Maintains complete knowledge of all menu items, prices, preparation methods, cook time, major ingredients, quality standards, taste, the appearance of products, texture, serving temperature, garnish, and plate presentation
- Escorts guests to tables and assist in seating at tables
- present menus and extend congenialities in a prompt and professional manner
- Extends a courteous departure as guests leave the restaurant
- Ability to be well organized, maintain concentration, and think clearly when providing service to multiple guests within any given period of time
- Inspect tables and stations, ensuring that all setups meet the departmental standards
- Check throughout the guest's stay, and relay deficiencies to management for immediate follow-up and corrections
- Ability to endure abundant physical movements throughout the work area
- Ability to perform job functions with minimal supervision
- Ensure that tables are cleaned and reset according to company standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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