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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
performance bonuses
Job Description
This job opportunity is with a reputable hospitality company specializing in restaurant management, offering an engaging and dynamic environment for professionals aiming to advance their careers in the foodservice and hospitality industry. The company is committed to delivering superior guest experiences, maintaining high operational standards, and fostering a positive work culture. With a strong emphasis on leadership and operational excellence, this organization supports its employees with robust training and development programs and encourages a teamwork-oriented approach throughout its units.
The position of General Manager plays a critical role within the company, reporting directly to the Regional Director and overseeing the ... Show More
The position of General Manager plays a critical role within the company, reporting directly to the Regional Director and overseeing the ... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum of 5 years experience in restaurant or hotel management
- Strong analytical and leadership abilities
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Proficiency with computer systems and financial software
- Knowledge of applicable health, safety, and labor laws
- Valid driver's license may be required depending on location
Job Qualifications
- Proven leadership experience in hospitality management
- Strong organizational and decision-making skills
- Excellent communication skills both oral and written
- Ability to manage budgets and financial controls
- Experience in employee recruitment, training, and development
- Demonstrated ability to foster positive guest relations
- Knowledge of health, safety, and alcohol service regulations
- Proficient in inventory and asset management
- Skilled in problem-solving and conflict resolution
- Ability to work well under pressure and meet deadlines
Job Duties
- Provide employees, managers, and guests with a positive experience and atmosphere
- Direct overall activities and performance of employees on a shift-by-shift basis
- Drive positive guest experience through front door and floor presence and accurate seating and quoting
- Maintain the proper atmosphere through music and lighting levels
- Promote positive guest relations and respond to guest complaints professionally
- Manage responsible service of alcohol and establish relations with local authorities
- Maintain and inspect dining, food receiving, preparation, production, and storage areas for health and safety compliance
- Supervise cleaning, maintenance, and repairs of equipment and restaurant cleanliness
- Review financial information, monitor budget, and take actions to correct deviations
- Maintain and control restaurant assets and monitor inventory for waste and theft
- Control service contracts and ensure proper billing
- Ensure adequate inventory levels
- Complete daily paperwork and projects on time
- Comply with cash control policies
- Manage labor scheduling and control operating costs
- Conduct inventories and calculate food and beverage costs
- Hire, train, motivate, and evaluate employees
- Create positive relationships with employees and managers
- Minimize turnover by resolving employee and manager issues
- Implement reward and recognition programs
- Conduct employee and management team performance reviews
- Maintain trained staff through effective orientation and training programs
- Display and inspire high morale and motivation
- Conduct employee meetings for planning and training
- Hold management team accountable
- Respond professionally to team conflicts
- Set good example through attitude and involvement
- Establish harassment-free environment
- Ensure adequate staffing to avoid workload and morale issues
- Provide effective leadership and demonstrate organizational skills
- Develop personal professional growth goals
- Maintain pleasant and professional attitude
- Exhibit neat and clean appearance
- Execute company programs with support and commitment
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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