Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
The hiring establishment is a vibrant Italian restaurant that prides itself on delivering an authentic, comforting dining experience inspired by regional Italian recipes. This restaurant operates as a welcoming family-style venue where guests are greeted with warm smiles and treated to fresh, prepared-to-order meals that evoke the ambiance of a lively family gathering. Dedicated to creating a memorable guest environment, the restaurant values nurturing not only its menu but also the team members who contribute to its success. This approach fosters a community-oriented culture where every staff member is seen as a vital ingredient in the recipe for success.
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Job Requirements
- One to two years experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- Excellent communication skills
- Ability to maintain a positive and friendly attitude
- Strong organizational skills
- Knowledge of safety and hygiene standards
- Ability to work in a fast-paced environment
- Ability to multitask effectively
- Familiarity with suggestive selling and upselling techniques
Job Duties
- Strives to create an operation that values company standards of guest service
- Ensures that every point of contact with the guest meets or exceeds expectations and creates a lasting impression to drive repeat business
- Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the family and the guest
- Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment
- Models and executes company practices throughout the entire operation creating a high-energy environment for the family and guest alike
- Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family
- Meets minimum age requirement for the service of alcoholic beverages
- Ensures prompt, friendly service according to company guidelines
- Facilitates a professional and ethical manner that is beyond reproach
- Ensures compliance when determining potentially intoxicated guests per company standards and procedures
- Maintain a complete knowledge of and comply with all departmental policies and procedures and service standards
- Ensure proper documentation for all accidents and incidents per company policies and procedures
- Maintain a complete knowledge of all alcoholic menu items, liquor brands, beers, non-alcoholic selections, and daily specials
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons and driving while under the influence
- Maintain a complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges and dress codes
- Maintains complete knowledge of all menu items, prices, preparation methods, cook time, major ingredients, quality standards, taste, appearance of products, texture, serving temperature, garnish and plate presentation
- Greet guests and take orders utilizing suggestive selling and upselling techniques
- Ability to be well organized, maintain concentration and think clearly when providing service to multiple guests within any given period of time
- Ability to exert physical effort in transporting food and beverages to guest. Must be able to lift a minimum of 30 lbs
- Ability to maintain good coordination while serving orders quickly
- Ability to endure abundant physical movements throughout the work area
- Ability to perform job functions with minimal supervision
- Prepare guest checks and process credit cards while adhering to all cash handling and credit card procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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