Breakfast Host

Birmingham, AL, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $13.00 - $14.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Flexible Schedule

Employee wellness programs

Job Description

This job opportunity is with a reputable hotel that is dedicated to providing exceptional guest experiences through outstanding customer service and quality hospitality. The hotel prides itself on maintaining a welcoming and friendly environment where guests feel valued and comfortable during their stay. Known for adhering to high standards of cleanliness, safety, and service, this establishment is a smoke-free property that fosters cultural diversity and supports employees in delivering memorable services. The hotel operates within the hospitality and accommodation industry, focusing on creating a positive impact on guests' stay by offering superior amenities and ensuring comfort and convenience.
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Job Requirements

Must have excellent customer service skills and a stable work history
Must be able to work entire shift on feet at a quick pace
Must be flexible to work any shift including weekends
Background screening for previous criminal history
Employment may be contingent upon achieving at least 80% score on test of the hotel's reservation system after training
Must embrace and respect diversity and multicultural environment
Emotionally competent and able to manage disruptive emotions and impulses
Ability to anticipate guests' needs
Promote the hotel by demonstrating a high level of positive attitude and energy to serve guests
Must wear hotel uniform in compliance with hotel standards

Job Qualifications

At least a high school diploma or G.E.D.
Six months of experience in a customer service role demonstrating exceeded customer expectations
Proficient in Microsoft Word
Proficient in Excel
Experienced with data entry
Knowledge of database management systems
Ability to speak in guests' preferred language is a plus

Job Duties

Welcomes guests to the lobby breakfast bar and provides fast and courteous service
Sets up the Hot On the House breakfast each morning following hotel franchise breakfast guidelines
Consistently interacts with guests to provide a superior breakfast experience
Maintains food service quality and safety standards
Communicates guest feedback to hotel management
Maintains a clean work environment compliant with health codes and hotel quality assurance
Performs additional tasks as requested while wearing hotel uniform according to standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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