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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Standard Hours
Day Shifts
Benefits
PTO
Hotel and restaurant discounts
Health Insurance
Vision Insurance
Dental Insurance
401(k) Plan with Matching Contributions
Paid holidays
short-term disability
long-term disability
Referral bonuses
flexible spending accounts
Job Description
Archer Hotel Napa is a distinguished boutique hotel situated in the heart of downtown Napa. This luxurious hotel features 183 elegant rooms and suites, many of which include private balconies offering stunning views. Guests at Archer Hotel Napa enjoy premium amenities including the renowned Charlie Palmer Steakhouse, the lively Sky & Vine Rooftop Bar, a serene Water Deck, a Rooftop Spa, a Fitness Studio, and over 22,000 square feet of versatile indoor and outdoor event spaces. Recognized as a AAA Four Diamond and Forbes Travel Guide Recommended property, the hotel is committed to providing thoughtful touches and unique local discoveries,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum six months of related experience in hospitality or a service industry
- Ability to stand for extended periods and periodically exert up to 60 pounds of force
- Strong communication skills
- Ability to follow directions and work within guidelines
- Must be eager to be part of a great work culture and team
- Capable of reaching overhead, leaning over, stooping and kneeling
- Committed to regular attendance and punctuality
- Flexible to adapt to changes quickly
Job Qualifications
- High school diploma or equivalent
- Previous supervisory experience in a food and beverage or hospitality environment preferred
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Basic knowledge of food safety and sanitation regulations
- Proficiency with scheduling and labor management
- Customer-focused with a commitment to delivering exceptional guest experiences
Job Duties
- Supervise daily food outlet operations to ensure the successful execution of all standards and completion of daily tasks and assignments
- Lead and motivate the morning service team, ensuring consistent and exceptional guest experiences
- Greet customers with a smile and pleasant demeanor
- Ensure that all personnel and systems function efficiently so that guests' expectations are surpassed
- Assist in the onboarding and training of team members
- Promote excellent guest service and handle guest concerns in a prompt and professional manner
- Ensure that outlets are sanitized, cleaned, stocked and set up correctly at the start of and throughout the shift while adhering to sanitation, safety and alcohol beverage control policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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