Job Overview
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Hy-Vee is a renowned chain of grocery stores operating across the Midwest, known for its commitment to quality, community involvement, and exceptional customer service. As a family-owned business established over 80 years ago, Hy-Vee has built a strong reputation for providing a wide variety of products and services that cater to the daily needs of its customers. The company prides itself on fostering a positive and inclusive work environment where employees are valued as the company's greatest strength. Hy-Vee's mission is to provide "a helpful smile in every aisle," reflecting their dedication to ensuring customers have a positive and enjoyable... Show More
Job Requirements
- High school or equivalent experience
- Six months or less of similar or related work experience
- Must be physically able to exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects
- Must have vision that includes depth perception, color vision and field of vision with or without correction
- Must be able to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must be able to solve practical problems interpreting instructions
- Must be punctual and adhere to company policies
- Employment contingent upon successful completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Six months or less of similar or related work experience
- Ability to solve practical problems with limited standardization
- Ability to do simple addition and subtraction, copy figures, count and record
- Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing
- Knowledge of proper sanitation and food safety procedures
- Good interpersonal and communication skills
- Ability to work effectively in a team environment
- Ability to handle fast-paced work environment
- Understanding of kitchen tools and cooking equipment
- Physical ability to meet job demands
- Commitment to professionalism and customer service
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products for which they're looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Prepares the cooking surfaces
- Prepares vegetables, sides, meats and breakfast foods
- Places food in hot cases, monitors amounts, and refills as necessary
- Prepares items for the upcoming shifts
- Ensures personal understanding of all aspects of the kitchen
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Knowledgeable of all menu items and able to take guest orders
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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