Breakfast Attendant - FT & PT - Jacksonville Springhill Suites
Job Overview
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
training programs
Job Description
Our esteemed hotel is renowned for providing exceptional hospitality services and creating memorable experiences for every guest. Situated in a prime location, our establishment offers a blend of comfort, luxury, and outstanding customer service. The concierge team plays a crucial role in enhancing guest satisfaction by delivering timely assistance and personalized recommendations. We are committed to maintaining high standards in all aspects of our service, ensuring that guests feel welcomed and valued throughout their stay.
The Concierge Lounge Attendant position is an integral part of our hotel's front-of-house operations. This role is designed for someone who is proactive, personable, and det... Show More
The Concierge Lounge Attendant position is an integral part of our hotel's front-of-house operations. This role is designed for someone who is proactive, personable, and det... Show More
Job Requirements
- Ability to stand and walk for extended periods of time
Job Qualifications
- Strong communication skills verbal and written
- Proven customer service skills, including ability to be resourceful and creative
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- High work ethic and self-initiative
Job Duties
- Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival
- Act as a liaison between guests and hotel departments by making reservations and following up on special requests
- Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services
- Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces
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Job Qualifications
Experience
No experience required
Job Location
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