Breakfast Attendant - FT & PT - Jacksonville Springhill Suites

Jacksonville, FL, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

Job Description

The establishment is a distinguished hotel featuring a dedicated concierge lounge that exemplifies luxury, convenience, and personalized service. Known for its commitment to exceptional guest experiences, the hotel provides a range of high-quality amenities and services designed to cater to both leisure and business travelers. The ambiance of the concierge lounge is crafted to offer a welcoming and comfortable space where guests can receive personalized attention and immediate assistance to enhance their stay.

This role, Concierge Attendant, holds a pivotal position within the hotel’s guest service team. The Concierge Attendant is responsible for warmly greeting and welcoming guests within ... Show More

Job Requirements

High work ethic and self-initiative
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to stand and walk for extended periods of time

Job Qualifications

Strong communication skills verbal and written
Proven customer service skills including ability to be resourceful and creative
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

Job Duties

Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival
Act as a liaison between guests and hotel departments by making reservations and following up on special requests
Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services
Clean concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces

Job Location

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