Breakfast Attendant - FT & PT - Jacksonville Springhill Suites
Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Job Description
The establishment is a distinguished hotel featuring a dedicated concierge lounge that exemplifies luxury, convenience, and personalized service. Known for its commitment to exceptional guest experiences, the hotel provides a range of high-quality amenities and services designed to cater to both leisure and business travelers. The ambiance of the concierge lounge is crafted to offer a welcoming and comfortable space where guests can receive personalized attention and immediate assistance to enhance their stay.
This role, Concierge Attendant, holds a pivotal position within the hotel’s guest service team. The Concierge Attendant is responsible for warmly greeting and welcoming guests within ... Show More
This role, Concierge Attendant, holds a pivotal position within the hotel’s guest service team. The Concierge Attendant is responsible for warmly greeting and welcoming guests within ... Show More
Job Requirements
- High work ethic and self-initiative
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Ability to stand and walk for extended periods of time
Job Qualifications
- Strong communication skills verbal and written
- Proven customer service skills including ability to be resourceful and creative
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Job Duties
- Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival
- Act as a liaison between guests and hotel departments by making reservations and following up on special requests
- Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services
- Clean concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces
Job Location
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