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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.00 - $9.50
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Career advancement opportunities
comprehensive health benefit packages
Paid Time Off
employee perks
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. Over the years, RAM Hotels has established itself as a trusted leader in the hospitality industry, serving some of the most well-known midscale hotel brands across key markets in Alabama and Georgia. The company is committed to exceeding guest expectations and continuously evolving to change perceptions about the hospitality industry. Being part of RAM Hotels means joining a close-knit family that values dedication, service excellence, and professional growth within a fast-paced, guest-centric environment. RAM Hotels takes pride in delivering exceptional experiences to its guests and fostering... Show More
Job Requirements
- High school diploma or equivalent
- minimum of six months experience in food and beverage or hospitality related roles preferred
- excellent customer service skills
- flexible to work varied schedules
- excellent verbal and written communication skills
- ability to walk, bend, and stand for long periods
- ability to lift up to 25 lbs
- adhere to grooming and appearance standards
- ability to remain calm and focused under pressure
- must express compassion while dealing with guests
- proactive attitude toward guest needs
- respect for diversity and inclusion
Job Qualifications
- High school graduate or equivalent
- minimum of six months work-related experience in food and beverage, waitstaff/server, or banquet experience preferred
- excellent customer service skills
- previous experience in the hospitality industry preferred
- previous experience as server or waitstaff preferred
- excellent written and oral communication skills
- ability to listen attentively
- must be flexible to work varied schedules
- must adhere to grooming and appearance standards in alignment with uniform
- ability to express compassion while remaining composed
- ability to remain calm and focused while working under pressure
- promote the property by demonstrating a top-notch attitude toward our guests which includes anticipating the guests needs
- be proactive
- ensure that you are always a positive representation of the property
- embrace and respect diversity and multi-cultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- interact with guests and answer questions that guests may have pertaining to their dining experience
- become familiar with our hotel, services offered, hours of operation, nearby places of interest, etc.
- set up and maintain the hot On the House breakfast and breakfast bar each morning by following the hotel franchise breakfast guidelines
- be familiar with breakfast items and beverage choices
- collapse breakfast bar and dining area each morning
- replenish and restock breakfast items to prepare for the next day
- communicate with hotel management regarding inventory of all breakfast products and any additional feedback
- maintain cleanliness of work area throughout the shift that meet the county health codes and the hotel quality assurance requirements
- practice clean-as-you-go procedures for breakfast bar, dining and preparation areas
- monitor and continually replenish breakfast bar as needed to ensure guests have a variety of breakfast items to select from
- ensure that the breakfast display and dining area are always clean and appealing
- comply with sanitation regulations, guidelines and safety standards pertaining to food products
- protect establishment and patrons by adhering to sanitation and safety guidelines
- perform other tasks as necessary or required to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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