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Job Overview
Job Description
This job opportunity is with a prestigious hotel known for providing exceptional guest experiences and luxurious accommodations. The hotel prides itself on its commitment to high standards of customer service, attention to detail, and guest satisfaction. Being a part of this establishment means becoming a valued member of a team dedicated to creating memorable stays for all guests. The hotel's concierge lounge is a central feature where guests receive personalized attention and assistance throughout their visit, making it an essential part of the overall hospitality experience.
The role being offered is that of a Concierge Lounge Attendant. This pos... Show More
The role being offered is that of a Concierge Lounge Attendant. This pos... Show More
Job Requirements
- Ability to stand and walk for extended periods of time
- High work ethic and self-initiative
Job Qualifications
- Strong communication skills verbal and written
- Proven customer service skills including ability to be resourceful and creative
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Focus and maintain attention to tasks and complete work assignments on time despite frequent interruptions
Job Duties
- Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival
- Act as a liaison between guests and hotel departments by making reservations and following up on special requests
- Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services
- Clean concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces
Job Qualifications
Experience
No experience required
Job Location
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