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Job Overview
Compensation
Hourly
Range $11.25 - $13.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
The establishment hiring for this role is a prestigious hotel renowned for its commitment to providing exceptional guest experiences and top-tier hospitality services. Known for its luxurious accommodations and premium amenities, this hotel attracts a diverse clientele ranging from leisure travelers to business professionals who seek comfort, style, and impeccable service during their stay. With a prime location, the hotel offers guests convenient access to local attractions, dining, and entertainment, making it an ideal choice for visitors wanting to explore the area while enjoying high-class service. The hotel takes pride in fostering a welcoming atmosphere where guests feel valued and... Show More
Job Requirements
- Ability to stand and walk for extended periods of time
- High work ethic and self-initiative
- Strong communication skills verbal and written
- Proven customer service skills including ability to be resourceful and creative
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Focus and maintain attention to tasks and complete work assignments on time despite frequent interruptions
Job Qualifications
- Strong communication skills verbal and written
- Proven customer service skills including ability to be resourceful and creative
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Focus and maintain attention to tasks and complete work assignments on time despite frequent interruptions
- High work ethic and self-initiative
Job Duties
- Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival
- Act as a liaison between guests and hotel departments by making reservations and following up on special requests
- Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services
- Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces
- Stand and walk for extended periods of time
Job Qualifications
Experience
No experience required
Job Location
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