Job Overview
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
This job position is within a coffee shop environment, focused on overseeing and coordinating the daily activities of coffee shop associates to ensure efficient, courteous, and fast service to patrons. Coffee shops are specialized establishments in the food service industry that primarily offer coffee, beverages, and light meals in a casual, volunteer-friendly setting. This particular role is critical to maintaining the operational flow and service quality, bridging between the staff and customer experience. The coffee shop is typically a community-oriented, fast-paced environment where customer satisfaction and timely service are paramount. An associate supervisor or manager in such a setting plays... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or hospitality
- Ability to manage and coordinate a team
- Strong organizational skills
- Ability to work in a fast-paced environment
- Good physical stamina
- Excellent problem-solving skills
Job Qualifications
- Experience in a supervisory role within a food service or hospitality environment
- Strong leadership and team management skills
- Knowledge of coffee shop operations and customer service best practices
- Ability to train and motivate dining room personnel
- Basic knowledge of inventory and supply management
- Excellent communication and interpersonal skills
- Flexibility to handle dynamic tasks and emergencies
Job Duties
- Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons
- Inspects coffee shop for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations
- May interview, hire, and discharge dining room personnel, train dining room employees, schedule work hours and keep time records of dining room workers
- May assist in planning menus, prepare beverages and expedite food orders
- May collect payment from customers and total receipts at end of shift to verify sales and clear
- Rewards associates who use their empowerment to meet or exceed guest expectations
- Creates the schedule for the coffee shop based on forecasted business and adjusts when necessary
- Orders coffee shop supplies based on par levels and consumption in the outlet
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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