Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
Retirement Plan
Job Description
Highgate is a premier real estate investment and hospitality management company that manages over 15 billion dollars in assets with a diverse portfolio encompassing more than 400 hotels globally. Their properties stretch across key markets in North America, Europe, the Caribbean, and Latin America. Established for over 30 years, Highgate has earned a reputation as an innovator in the hospitality industry, excelling in guiding properties through all stages of the property cycle—from planning and development to recapitalization and disposition. The company specializes in managing a varied collection of lifestyle hotel brands, legacy brands, and independent hotels and resorts that showcase... Show More
Job Requirements
- Ability to perform job function with attention to detail speed and accuracy
- Willingness and ability to work varied schedules including evenings nights weekends and holidays
- Must meet legal age requirements to serve alcoholic beverages and pass responsible serving course such as TIPs
- Ability to obtain and provide Food Handlers card as required by city county or state
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Understanding of hotel products and guest services
- Demonstrates patience tact and diplomacy when dealing with customers and staff
- Willingness to learn new tasks provide backup and support to other team members and respond positively to guests and co workers
Job Qualifications
- High school diploma or equivalent preferred
- Experience in a hotel or related field preferred
- Knowledge of food and beverage preparation and service standards
- Basic numerical ability including addition subtraction multiplication and division
- Ability to read comprehend and write simple instructions
- Professional communication skills when interacting with guests and team members
- Positive attitude and desire to provide excellent service
- Ability to handle stressful situations calmly and professionally
Job Duties
- Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner
- Maintain a high standard of personal appearance and grooming including proper uniform and name tag
- Greet and seat guests at appropriate tables in a timely manner
- Ensure quality control of menus regarding cleanliness and appearance
- Clear clean and reset tables/hotel spaces per client request or management instruction
- Ensure all service areas are stocked organized clean and neat and complete side work each shift
- Accommodate special guest requests and offer appropriate alternatives when necessary
- Communicate with all departments regarding in house VIPs
- Support beverage and food service including washing dishes and restocking
- Carry out cashiering functions including closing checks and end of shift paperwork
- Perform opening and closing procedures and side work duties
- Answer questions about hotel standards guest expectations local attractions
- Produce high quality drinks including specialty coffee tea and cocktails
- Attend meetings and perform other duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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