Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
TownePlace Suites Corpus Christi is part of MCR Management, a prominent hotel owner-operator in the United States known for its expansive portfolio and dedicated commitment to quality hospitality. MCR is the 3rd-largest hotel owner-operator nationwide, managing 148 premium-branded hotels with more than 22,000 guestrooms distributed across 37 states and 106 cities. Established in 2006, MCR operates from offices in New York City, Dallas, Chicago, and Richmond, Virginia, and manages hotels under 9 Marriott brands, 8 Hilton brands, and several independent properties. The company has earned significant recognition including being named one of Fast Company’s 10 Most Innovative Travel Companies of... Show More
Job Requirements
- Must be 18 years of age or older
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Must have a positive attitude and willingness to learn
- Must be able to understand and follow established guidelines and procedures
- Must work well in stressful, high-pressure situations
- Must be effective at listening, conflict resolution, and communication
- Must have a desire to serve all guests
- Must be willing to work varied schedules including evenings, nights, weekends, and holidays
- Must arrive and clock in on time for every shift worked and clock out as scheduled
- Must clock in and out for breaks at the designated times
- Must provide sufficient notice when calling out for a scheduled shift
- Must be able to stand or remain stationary for 3-4 hours at a time
- Must be able to bend, stoop, crouch, lift, and transport food and beverage boxes up to 25 pounds
- Must be able to read, write, understand, and communicate effectively in English
Job Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Positive can-do attitude and willingness to learn
- Ability to understand and follow established guidelines and procedures
- Ability to work well in stressful, high-pressure situations
- Effective listening and conflict resolution skills
- Strong communication skills to convey information clearly
- Desire to serve all guests with outstanding hospitality
- Must be 18 years of age or older
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Punctuality in clocking in and out for shifts and breaks
- Ability to provide sufficient notice when calling out
- Ability to perform physical tasks such as standing for long periods and lifting up to 25 pounds
- Effective use of English language skills for communication and comprehension
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure they feel welcomed
- Work together to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel features and amenities
- Support all groups and events at the hotel
- Use approved phone etiquette and answer incoming calls with friendly service
- Keep all workspaces clean and well-organized front and back of the house
- Pitch in to clean guest rooms and public spaces as needed
- Greet every guest happily while cleaning
- Complete all operational checklists accurately and on time each shift
- Submit accurate and timely shift handover reports
- Wear a clean, approved uniform with nametag and smile at all times
- Communicate clearly, honestly, and professionally with team members
- Demonstrate a can-do attitude and willingness to support business needs
- Collaborate with all team members to create a welcoming environment
- Clear and sanitize breakfast room tables after each guest's departure
- Set up the breakfast buffet area consistently according to brand directives
- Fully clean the kitchen according to the daily checklist after breakfast
- Follow food safety measures daily per approved breakfast standards
- Keep the buffet area well stocked and clean until breakfast ends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter