Box Office Supervisor | Part-Time | Xtream Arena and GreenState Family Fieldhouse
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is the global leader in venue development, management, and premium hospitality services focused on the live event industry. The company offers a comprehensive, 360-degree solution set for a collection of world-class owned venues as well as a prestigious client roster that includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the world. OVG is renowned for its innovative approach in transforming venues and enhancing customer experiences, aligning with global standards and continuously pushing the boundaries in live entertainment and hospitality.
The Box Office Superviso... Show More
The Box Office Superviso... Show More
Job Requirements
- Minimum of two years in a customer service-oriented job
- minimum of one year in a supervisory position supervising 5 or more people in completing routine to complex tasks
- relevant education can substitute for experience
- availability for weekend and evening work
- strong problem-solving skills
- ability to work in a fast-paced environment and multitask
- experience handling money and cash management controls
- strong oral and written communication skills
- strong customer service skills
- team player
Job Qualifications
- Minimum of two years in a customer service-oriented job
- minimum of one year in a supervisory position overseeing 5 or more people
- strong problem-solving skills
- preferred experience with ticketing systems and live events
- strong oral and written communication skills
- experience handling money and cash management controls
- ability to work in a fast-paced environment and multitask
- ability to work evenings and weekends
- strong customer service skills
- team player
Job Duties
- Responsible for the daily auditing, recording and preparation of the deposit of monies received at the ticket office
- preparation of event statements and settlements
- oversee the event and/or weekend work assignments of all ticket sellers
- train and oversee ticket sellers including explanation of rules and policies, as well as assigning and monitoring work of box office staff
- participates in ticket sales either at the window or on the phone, and parking sales as demand necessitates
- provide professional customer service to patrons and clients
- monitor inventory and notify manager of the need to order supplies, materials, or equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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