Box Office Supervisor | Part-Time | Xtream Arena and GreenState Family Fieldhouse
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
The Box Office Supervisor role is offered by an entertainment venue that hosts a variety of live events and performances, catering to large audiences in an arena setting. These venues typically handle thousands of visitors during events, requiring efficient ticketing operations and excellent customer service. The company managing the venue places high importance on smooth event day execution, ensuring patrons have a seamless and enjoyable experience from ticket purchase to entry. Established as a key player in the live entertainment industry, the venue not only delivers top-tier shows but also focuses on professional ticketing management and customer engagement, which are... Show More
Job Requirements
- Minimum of two years in a customer service-oriented job
- Minimum of one year in a supervisory position supervising 5 or more people
- Ability to work evenings and weekends
- Experience handling money and cash management controls
- Strong oral and written communication skills
- Ability to work in a fast-paced environment and multitask
- Strong customer service skills
Job Qualifications
- Minimum of two years in a customer service-oriented job and minimum of one year in a supervisory position supervising 5 or more people in completing tasks of routine to complex natures
- Relevant education can substitute for experience
- Strong problem-solving skills
- Preferred experience with ticketing systems and working in live events
- Strong oral and written communication skills required
- Experience handling money and cash management controls
- Work in a fast-paced environment and able to multitask
- Ability to work evenings and weekends as required
- Strong customer service skills
- Team player
Job Duties
- Responsible for the daily auditing, recording and preparation of the deposit of monies received at the Ticket Office
- preparation of event statements and settlements
- Oversee the event and/or weekend work assignments of all ticket sellers
- Train and oversee ticket sellers including explanation of rules and policies, as well as assigning and monitoring work of box office staff
- Participates in ticket sales either at the window or on the phone, and parking sales as demand necessitates
- Provide professional customer service to patrons and clients
- Monitor inventory and notify manager of the need to order supplies, materials, or equipment
- Assist the Box Office Manager in event and/or weekend activities, including submitting information to Paciolan, pulling tickets for event promoters and the event manager, generating daily reports, auditing all monies received and other various tasks as needed
- Assist box office manager in building all facets of events in the Paciolan ticketing system
- Responsible for cash handling and box office controls
- Process financial reconciliation such as daily reports, event statements and monthly reports
- Perform additional related duties and responsibilities as required
- Availability for weekend and evening work required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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