Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,800.00 - $52,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and development opportunities
Cash handling training
event ticket discounts
Job Description
The hiring establishment is a dynamic and event-driven organization that specializes in managing various events and ticketing operations. This company operates in a fast-paced environment, hosting numerous events that require efficient coordination, excellent customer service, and precise ticket management. The organization places a strong emphasis on creating memorable experiences for attendees while ensuring smooth operational workflow behind the scenes. Regular interaction with both staff and the public is central to the organization’s engagement, demanding high standards of professionalism and service throughout its operations.
The position offered is a full-time Box Office Manager role, which is integral to the day-to-day ... Show More
The position offered is a full-time Box Office Manager role, which is integral to the day-to-day ... Show More
Job Requirements
- At least two years supervisory experience overseeing 10 or more employees
- ability to type and keyboard
- ability to handle large amounts of cash and make change
- good communication skills including reading, writing and speaking English
- ability to work well with people and maintain excellent rapport
- ability to function in a busy environment with multiple interruptions
- capacity to succeed under pressure
- proficiency in computer literacy
- detail-oriented
- ability to identify problems and achieve successful resolutions
Job Qualifications
- Combination/applicable education and experience providing consistent and excellent customer service
- at least two years of supervisory experience overseeing 10 or more employees
- ability to type and keyboard proficiently
- experience in handling large amounts of cash and cash-management controls
- strong communication skills including the ability to read, write and speak clearly in English
- proficiency in computer literacy
- ability to work well with people and build excellent rapport
- ability to succeed under pressure and in a busy environment
- detail-oriented with problem-solving skills
- expertise with spreadsheet software preferred
- customer service experience preferred
- box office experience preferred
- expertise with Ticketmaster platform preferred
Job Duties
- Oversees box office operations
- completes report reconciliation for ticket sales and daily activity
- provides daily reports to promoters and staff
- researches and maintains event files and ticket inventories
- builds seating configurations in coordination with event staff
- schedules ticket sellers and manages ticket distribution
- processes promoter and complimentary ticket requests
- handles cash management including cash banks and reconciliation
- responds to customer concerns and complaints effectively
- supervises and trains box office staff
- communicates regularly with Ticketmaster and internal departments
- secures work area before departure
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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