Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,500.00 - $48,900.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends and ASM Global are two powerhouse companies that have joined forces to redefine excellence in sports, entertainment, and live events. Together, they combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees more than 400 arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Show More
Job Requirements
- Bachelor's degree preferred
- Minimum 3 years of relevant experience required
- Experience in accounting and customer service essential
- Box office experience in a similar environment strongly preferred
- Supervisory experience preferred
- Excellent communication skills required
- Ability to analyze data and figures
- Knowledge of accounting and financial procedures
- Ability to coordinate and schedule staff
- Proficiency in Microsoft Office, especially Excel
Job Qualifications
- Bachelor's degree preferred
- Minimum 3 years related experience
- Experience in accounting and customer service essential
- Box office experience in a similar environment preferred
- Supervisory experience preferred
- Excellent communication, problem solving, and organizational skills
- Knowledge of accounting and financial procedures including record keeping and reconciliation
- Ability to analyze data and figures
- Knowledge of supervisory principles and practices
- Ability to coordinate and schedule staff
- Excellent customer service and public relations skills
- Knowledge of ticket selling and box office operations
- Ability to count money and make change accurately
- Proficiency in Microsoft Office, especially Excel
Job Duties
- Coordinates all event information between promoter, facility personnel, and ticket company in a timely manner
- Works with event promoter and personnel to establish ticket pricing and seating configuration
- Builds and modifies all computer ticket events and issues access codes to facility management
- Coordinates house scale for all ticket events
- Maintains communication with ticket company representatives for updates and revisions
- Monitors daily ticket sales and communicates information to Director and promoter representative
- Prepares cash bank and daily accurate inventory of tickets
- Presents final box office statement for event settlement
- Responds to customer complaints and service requests
- Establishes files on each event including seats on hold and ticket inventory schedules
- Supervises, instructs, and trains ticket sellers
- Assists or sells tickets as needed
- Opens and closes ticket window as required
- Dispenses tickets, accepts payment, and makes change accurately
- Maintains records of cash received, tickets sold, and change bank
- Fills seat reservations and manages Will-Call window
- Provides excellent customer service and responds promptly to customer needs
- Answers questions regarding prices, seating, and events
- Prepares daily business transaction reports
- Makes bank deposits
- Maintains cash drawers and prepares deposits for concession events
- Assists with patron services during events
- Delivers service on the Personal Seat License (PSL) program
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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