Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid vacation time
commission structure
Bonus opportunities
Job Description
The South Bend Cubs are a prestigious minor league baseball organization known for their excellence both on and off the field. Celebrated as the 2019 and 2022 Midwest League Champions, the South Bend Cubs have earned a reputation as one of the gold standards in minor league baseball. Their commitment to excellence extends beyond the diamond, as evidenced by their recognition by Ballpark Digest as the Best Ballpark in 2022 and 2023. Additionally, the organization earned the 2022 Golden Bobblehead award, highlighting their dedication to fan experience and community engagement. Currently, the club is investing in its future with a... Show More
Job Requirements
- Degree from 4-year program
- Minimum of 3-5 years of box office experience
- Ability to work event nights, weekends and holidays as required
- Must be a team player and be willing to help in all areas of the business
- Must be able to stand and/or walk for up to 2 hours
- Superior problem-solver, with ability to work independently
- Effective organizational and follow-up skills
- Excellent communication and people skills
- Individual must be energetic, enthusiastic, and dedicated
- Individual must be able to oversee multiple projects, meet deadlines and achieve objectives
Job Qualifications
- Degree from 4-year program
- Minimum of 3-5 years of box office experience, Tickets.com experience preferred but not required
- Individual must be energetic, enthusiastic, and dedicated
- Individual must be able to oversee multiple projects, meet deadlines and achieve objectives
- Ability to work event nights, weekends and holidays as required
- Superior problem-solver, with ability to work independently
- Effective organizational and follow-up skills
- Excellent communication and people skills
- Must be a team player and be willing to help in all areas of the business
- Must be able to stand and/or walk for up to 2 hours
Job Duties
- Hire, supervise and train part-time and game day personnel and operations
- Become well versed in our ticketing system - ProVenue
- Set up annual schedule and seating diagram within ProVenue
- Collaborate closely with staff to fulfill individual tickets, group tickets, sponsorship tickets and special event ticket orders
- Prepare detailed deposit, game day, weekly sales, and accounting reports as necessary
- Provide reconciliation of funds collected/tickets sold with finance department records
- Generate and maintain yearly budget within ticket operations department
- Facilitate season and mini plan sales by carefully planning seat locations
- Participate in creating and marketing ticket and group plans
- Provide superior customer service to clients including existing ticket holders, new prospects, and single game customers
- Maintain records and report on commissions earned by sales staff
- Attend and contribute to department and company staff meetings
- Manage small book of business of ticket account
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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