Box Office, Front of House & Food and Beverage Managers

Gary, IN, USA|Onsite

Job Overview

Employment Type

Temporary

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Flexible

Benefits

Flexible Schedule

Job Description

Jack's Pumpkin Pop-Up is a highly popular seasonal event based in Chicago, renowned for creating a unique festival atmosphere that brings together entertainment, food, and engaging activities. Located at 1265 W Le Moyne St, Chicago, IL, this outdoor event company offers a vibrant and lively environment each year, attracting a diverse crowd eager to enjoy the festive experience. As a company, Jack's Pumpkin Pop-Up is committed to delivering outstanding guest experiences through well-organized events, exceptional food and beverage service, and a professionally managed front of house and box office operation. The company values team members who are enthusiastic, customer-focused, and... Show More

Job Requirements

Previous experience in a customer-facing role preferred
for Food & Beverage Managers: leadership, staff management, and scheduling experience
for Box Office / Front of House: cash handling and POS experience
strong communication and problem-solving skills
ability to engage with guests effectively
ability to manage multiple tasks in a fast-paced setting
excellent hospitality and customer service mindset
comfortable working outdoors in a festival environment
ability to remain calm under pressure

Job Qualifications

Previous box office, ticketing, or front-of-house experience
experience in customer-facing roles in hospitality, entertainment, or events
familiarity with food service or cash handling
knowledge of theater, resort, or children’s entertainment environments
lifeguard or conflict management background
strong communication and guest engagement skills
comfortable with public speaking and interacting with diverse groups
proficiency with POS systems such as Toast and Square

Job Duties

Sell tickets for various events and attractions
provide excellent customer service to guests purchasing tickets
operate cash registers and handle financial transactions accurately
assist guests with inquiries regarding events, seating, and ticket availability
maintain cleanliness and organization of the ticket sales area
upsell additional services or packages to enhance the guest experience
support front-of-house operations and guest flow management
assist with supervising staff and handling guest concerns (Food & Beverage Managers)

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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