Job Overview
Employment Type
Hourly
Internship
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
paid leave accrual
Job Description
The Pan American Center at New Mexico State University is a premier multi-purpose arena and entertainment venue located in Las Cruces, New Mexico. As a central hub for a wide variety of ticketed events including sports, concerts, and special gatherings, the center plays a vital role in providing memorable experiences to the community and visitors. Operated with a focus on excellence in event management and customer service, the Pan American Center is committed to maintaining a robust and efficient ticketing system that ensures smooth access and satisfaction for all patrons. This establishes the venue not only as an important cultural... Show More
Job Requirements
- Must be over 18 years or older
- Ability to multitask in a fast-paced environment
- Familiarity with Windows based computers
- Possess excellent customer service skills
- Experience working with the public and cash
- Ability to work independently and as a productive member of a team
- Capable of working a flexible schedule and extended hours including early mornings, nights, weekends and holidays
- Must be able to work in a loud noise environment
Job Qualifications
- Ability to multitask in a fast-paced environment
- Familiarity with Windows based computers
- Possess excellent customer service skills
- Experience working with the public and cash
- Ability to work independently and as a productive member of a team
- Capable of working a flexible schedule and extended hours including early mornings, nights, weekends and holidays
- Must be able to work in a loud noise environment
- Must be over 18 years or older
- Strong verbal communication skills in the English language
- Spanish is a plus
- Proven ability to work well with all levels of management
- Strong analytical and problem-solving skills
Job Duties
- Know and understand the operations of the Paciolan ticketing system
- Familiarize yourself with each event including ticket prices, discounts, restrictions, reserved or general admission seating
- Know and understand seating charts and configurations of the DLTCC
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of tickets as well as give back proper number of tickets and correct change
- Communicate and satisfy patrons with world class customer service
- Operate phone and address call in patrons' requests for information
- Reconcile all monies received from ticket sales
- Maintain confidentiality
- Additional duties may be assigned by Box Office Director or Box Office Supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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