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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $38,000.00 - $51,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
Employee Discounts
Retirement Plan
Job Description
Legends Global is a renowned entertainment company that operates multiple venues in Wichita and Andover, providing diverse and dynamic event experiences to the community. The company is committed to delivering exceptional service and memorable events through efficient operations, strong leadership, and dedicated staff. With a reputation for excellence and a focus on customer satisfaction, Legends Global fosters a vibrant work environment where employees play a crucial role in the organization’s success. The company values diversity and inclusivity and actively encourages women, minorities, individuals with disabilities, and protected veterans to apply, ensuring an equal opportunity workplace in compliance with VEVRAA Federal... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum three years related experience or equivalent combination of education and experience
- Experience in accounting and customer service
- Supervisory experience
- Experience with ProVenue Ticketing system is a plus
- Excellent communication, problem-solving, and organizational skills
- Knowledge of accounting and financial procedures including record keeping and reconciliation
- Ability to analyze data and figures
- Knowledge of supervisory principles and practices
- Ability to coordinate and schedule staff
- Demonstrated knowledge of ticket selling and box office operations
- Ability to work with minimal supervision
- Ability to work flexible hours including daytime, evening, weekends, and holidays
- Must have professional attitude and appearance
- Tact, diplomacy, and discretion required
Job Qualifications
- Bachelor's degree preferred
- Minimum three years related experience or equivalent combination of education and experience
- Experience in accounting and customer service
- Supervisory experience
- Experience with ProVenue Ticketing system is a plus
- Excellent communication, problem-solving, and organizational skills
- Knowledge of accounting and financial procedures including record keeping and reconciliation
- Ability to analyze data and figures
- Knowledge of supervisory principles and practices
- Demonstrated knowledge of ticket selling and box office operations
- Ability to work independently and professionally
- Ability to maintain effective working relationships with clients, employees, exhibitors, and patrons
- Ability to work flexible hours including evenings, weekends, and holidays
- Professional attitude and appearance
- Tact, diplomacy, and discretion in all matters
Job Duties
- Directs and oversees daily box office operations as outlined in the Box Office Manual
- Coordinates all ticketing information for facility personnel
- Works with event promoters to establish ticket pricing and seating configurations
- Gathers necessary ticketing setup information and completes ticketing build sheets
- Manages inventory holds per promoter specifications
- Monitors daily ticket sales and communicates updates to Director and promoters
- Prepares final box office statements and audits for the Finance Department
- Establishes event files for seat holds, voucher tracking, and ticket inventory
- Coordinates promoter requests for ticketing initiatives such as Groupon and Vet Tix
- Supervises part-time box office staff and trains ticket sellers on proper procedures
- Opens and closes the box office on event days, prepares cash banks and deposits
- Maintains accurate records of cash received, tickets sold, and change banks
- Prepares and submits daily reports of business transactions
- Provides customer service and sells tickets as needed
- Assists Theatre Director with hospitality, volunteer management, and operations
- Supports marketing efforts including social media content and mass email marketing
- Assists with promotional and housekeeping coordination
- Recruits, onboards, trains, and schedules volunteers
- Works at all Legends Global venues in Wichita and Andover as required
- Performs other duties as assigned by the Theatre Director
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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