Bourbon Steak/The Eighth Rule Host or Hostess
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $29.74
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Employee assistance program
Job Description
The Westin St. Francis San Francisco on Union Square is a distinguished full-service hotel located in the heart of San Francisco, California. This iconic hotel is known for its historic charm combined with modern amenities, attracting both leisure and business travelers from around the world. Situated at 335 Powell Street, the Westin St. Francis offers guests a luxurious and memorable stay on Union Square, one of the city's premier shopping and entertainment districts. The hotel prides itself on providing an exceptional guest experience, maintaining high standards of service, and fostering a welcoming and supportive environment for its staff and guests... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Willingness to work full time
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Ability to follow company safety and security policies
- Good communication skills
- Ability to maintain professional personal appearance
- Ability to develop positive working relationships
- Ability to respond appropriately to concerns of employees
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Strong communication and interpersonal skills
- Ability to maintain professional appearance and conduct
- Ability to provide excellent customer service
- Willingness to work in a fast-paced environment
- Ability to follow safety and security policies
- Ability to complete training and certifications
Job Duties
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table
- Pull out chairs and place menus in front of guests
- Guide guests through dining rooms and provide assistance as needed
- Move and arrange tables, chairs, and settings
- Organize seating for groups with special needs
- Ensure place settings are appropriate and each guest has necessary items
- Check menus for cleanliness and currency
- Maintain cleanliness of work areas throughout the day
- Monitor dining rooms for seating availability, service, safety, and guest well-being
- Follow all company safety and security policies and procedures
- Report accidents and unsafe conditions to manager
- Complete safety training and certifications
- Maintain professional appearance and personal conduct
- Welcome and acknowledge all guests according to company standards
- Speak with clear, professional language
- Answer telephones with appropriate etiquette
- Develop and maintain positive working relationships
- Support team to reach common goals
- Listen and respond appropriately to concerns of other employees
- Ensure adherence to quality expectations and standards
- Stand, sit, or walk for extended periods
- Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Perform other reasonable job duties as requested
Job Qualifications
Experience
No experience required
Job Location
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