Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $25.75
Work Schedule
Flexible
Benefits
Employee Discounts
Free Meals
Learning programs
medical benefits
Dental benefits
401k
Paid Time Off
Job Description
The Fairmont Scottsdale Princess is a distinguished luxury hotel located in Arizona, widely recognized as the state's largest and longest-running AAA Five Diamond property. This esteemed establishment offers world-class hospitality, boasting 750 elegantly appointed guestrooms, over 300,000 square feet of flexible meeting and event spaces, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. As a premier destination, the hotel hosts several notable events including the WM Phoenix Open, Easter at the Princess, Summer at the Princess, and Christmas celebrations, contributing to its iconic status within the region and attracting discerning visitors from around the... Show More
Job Requirements
- High school diploma or equivalent
- minimum CMS Level 1 certification
- fine dining experience preferred
- knowledge of wine regions and food pairings
- excellent communication skills
- ability to work in a fast-paced environment
- professional demeanor
- physical ability to stand for long periods and lift up to 30 pounds
- ability to use POS and Microsoft systems
- grooming and hygiene standards
- must be legally allowed to serve alcohol
- responsiveness to feedback
- willingness to work varying schedules
- ability to maintain cleanliness and organization
- commitment to teamwork and guest service
Job Qualifications
- Minimum CMS Level 1 Certification
- fine dining or upscale steakhouse experience strongly preferred
- strong understanding of classic wine regions, varietals, and food pairings
- confident communicator with a calm, guest-first approach
- ability to thrive in a fast-paced, high-expectation environment
- professional demeanor, reliability, and attention to detail
- 3-4 years of fine dining leadership experience
- thorough knowledge of fine dining service procedures and functions
- cleanliness and organizational skills
- extensive food and wine knowledge
- must be minimum age to serve alcohol
- high school or equivalent education
- strong dedication to learning and motivation to progress in fine dining
- excellent basic math skills and ability to operate POS and Microsoft systems
- familiarity with Microsoft Office
- must be impeccably groomed and maintain good hygiene
- responsive to constructive feedback
- MS Level 2 certification preferred
Job Duties
- Motivate and mentor staff's wine knowledge
- inspire and delight guests with wine service
- resolve guest issues
- make menu and wine suggestions
- deliver food and drinks to tables
- describe dishes to guests
- recommend wine selections
- oversee and assist front of house service staff
- monitor guest satisfaction
- maintain smooth flow of service
- manage wine cellar inventory
- conduct staff wine training
- participate in pre-shift meetings
- communicate with management on VIP procedures and special requests
- liaise with servers to ensure guest needs are met
- assist chef in expediting food
- maintain cleanliness and safety in dining areas
- comply with health, safety, and labor regulations
- collaborate with accounting and purchasing on inventory
- conduct monthly inventory counts
- log and tag wine bottles
- maintain organized wine inventory records
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
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