Marriott International, Inc logo

Bourbon Steak - Sommelier

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $30.47
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs

Job Description

The Westin St. Francis San Francisco on Union Square is a prestigious and historic hotel located in the heart of San Francisco, California. Known for its exceptional hospitality and commitment to guest satisfaction, the hotel is part of Marriott International, a global leader in the hospitality industry. Marriott International is dedicated to offering equal opportunities, fostering an inclusive work environment, and celebrating diversity among its employees. The Westin brand, in particular, emphasizes wellness and aims to empower guests to achieve their best selves while traveling. This commitment extends to employees, encouraging them to adopt personal wellness practices both inside and... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 2 years of related work experience
  • Minimum 1 year supervisory experience
  • Full availability including overnights and weekends
  • Ability to perform physical tasks such as lifting up to 50 pounds and standing or walking for extended periods
  • Ability to communicate clearly and professionally
  • Willingness to comply with company safety policies
  • Maintain a clean and professional appearance
  • No specific certifications required

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 2 years related work experience
  • At least 1 year supervisory experience
  • Strong teamwork and communication skills
  • Ability to follow safety policies and procedures
  • Ability to perform physical tasks required by the role
  • Professional appearance and conduct
  • Experience in a hospitality or food and beverage environment preferred
  • Ability to motivate and develop team members
  • Knowledge of inventory management and FIFO method

Job Duties

  • Ensure staff works as a team to provide optimal service and meet guest needs
  • Inspect personal hygiene and dress code compliance among staff and correct deficiencies
  • Perform opening and closing tasks including organizing supplies, cleaning equipment, locking doors
  • Inspect organization, cleanliness, and FIFO method usage in storage areas
  • Complete scheduled inventories and replenish and order necessary supplies
  • Monitor seating availability, service quality, guest safety, and wellbeing in dining areas
  • Create work orders for maintenance repairs
  • Assist management with hiring, training, organizing, evaluating, advising, disciplining, motivating, and coaching employees
  • Serve as a first point of contact for the Guarantee of Fair Treatment and Open Door Policy
  • Adhere to all company safety policies and procedures, report maintenance issues and hazards, complete safety training and certifications
  • Maintain a clean and professional uniform and personal appearance
  • Protect company information privacy and assets
  • Support coworkers and treat them with dignity and respect
  • Communicate effectively with guests and staff, including phone etiquette
  • Perform physical tasks such as moving objects up to 50 pounds, standing or walking for extended periods
  • Perform other reasonable tasks as assigned by supervisors

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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