Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,300.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Fairmont Scottsdale Princess is a luxurious, award-winning resort situated in the stunning surroundings of the Sonoran Desert and the McDowell Mountains. This premier destination offers an exceptional blend of natural beauty and world-class hospitality, featuring over 300,000 square feet of meeting space, 750 elegantly appointed guest rooms, and five award-winning restaurants. Guests can indulge in six sparkling heated pools and relax in the exclusive Well & Being Spa, which enhances the overall experience of luxury and relaxation. The resort has been a proud recipient of the prestigious AAA Five Diamond rating for over 30 years, a testament to its unwavering... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 2 years experience as Food and Beverage General Manager or similar role
- Proven leadership abilities
- Excellent communication skills
- Ability to work flexible hours including evenings, weekends and holidays
- Strong organizational and multitasking skills
- Knowledge of inventory management and cost control
- Ability to maintain high standards of quality and service
- Strong customer service orientation
- Proficiency with reservation and scheduling systems
Job Qualifications
- Previous food and beverage GM experience in a leadership role required, 2-3 years as restaurant GM preferred
- Strong food, spirit, wine and beer knowledge
- Understanding of luxury service standards, steps of service and luxury benchmarks
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Strong interpersonal and problem solving abilities
- High integrity and work ethics
- Ability to work well under pressure in a fast-paced environment
- Ability to manage wine program and provide oversight and direction to sommelier team
- Ability to manage, cocktail and bar program and manage Lead Bartender and team
- Understanding of service vs. hospitality
- Entrepreneurial mind set and drive to push Bourbon Steak activations and initiatives
Job Duties
- Consistently offer professional, friendly and engaging service
- Maintain complete knowledge of and comply with all company, property and departmental policies and procedures
- Talk with guests in a warm, professional manner to arrange their reservations
- Coordinate special requests and follow up with Colleagues and Management teams
- Balance operational, administrative, and Colleague needs
- Maintain Open Table and 7-rooms on-line reservation system
- Drive and adjust menu engineering based off sales and applicable industry trends
- Work closely with culinary team to ensure a successful service and guest experience
- Forecasting, scheduling and labor control
- Beverage cost management
- Establish working relationship with Concierge to ensure guests' needs are met
- Works without supervision to ensure operation is running efficiently
- Assist with preparation of Restaurant Event Orders as directed
- Attend designated meetings
- Assist with Silverware programming as Champion
- Assist with obtaining designated Avero reports
- Complete weekly potentials and Outlet Hours of Operations
- Assist with Scores and Trust you response
- Assist with TAS
- Assist with ARM request as needed
- Assist with corporate compliance in menus and practices
- Assist with online menu accuracy as needed
- Other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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